The Talbott Hotel (Chicago, USA)

Reviewers were very upbeat about this hotel's location. It was conveniently central yet fairly peaceful, according to many visitors. Guests appreciated being a short walk from Lake Michigan and public transport links, while having the Magnificent Mile only two blocks away for shopping and dining was another bonus.

Most reviewers were impressed with the customer service starting with a warm welcome from the doorman. Some guests noted that the service had a personal touch, perhaps due to the hotel's medium size. The concierge service attracted positive opinions and reviewers described staff across the board as friendly, helpful and courteous.

Room rates were reportedly reasonable for an upscale hotel in Chicago city center. Moreover, guests liked the old world charm of this hotel characterized by beautiful interiors evoking Chicago in the Roaring Twenties. Many guests thought the hotel had character and offered high standards of cleanliness and comfortable beds plus top brand linens and towels. Dog owners were positive about the hotel's pet-friendly policy.

While many reviewers said the rooms were spacious, elegant and pleasant, critics noted issues such as dim lighting and a lack of natural light in some rooms. Tired carpets and dated furnishings in certain rooms also attracted criticism from some quarters.

Sometimes check-in and check-out were a bit slower than guests were used to. Some reviewers disliked waiting until mid afternoon for their room to be ready and waiting in line to settle their bills on departure.

If you like a room with a view, you might be disappointed as some rooms reportedly overlooked back alleys and trash cans.