About Banyan Tree Mayakoba
Surrounded by fresh water lagoons, Banyan Tree Mayakoba is the perfect destination for a luxurious yet relaxed holiday. This 5-star property boasts of outdoor pool with sun terrace, fitness center, spa along with complimentary Wi-Fi and on-site parking.
With a contemporary décor, the deluxe rooms and villas
feature flat-screen TV, iPod docking station, fine bedding, private pool with
terrace and a large bathroom.
Guests can rejuvenate their senses with pamper massage at Banyan Tree Spa and state-of-the-art hydrothermal experience at The Rainforest. For the nature lovers, there is a three miles long trail for walking, jogging and bike ride.
While staying at Banyan Tree Mayakoba, guests can relish a variety of cuisine ranging from Thai, European, Mexican and Asian. The on-site restaurants and bars offer the perfect ambiance to enjoy quality time with friends and family.
Cancun International Airport can be reached in a forty-five minute drive from the property.
Positive Reviews
positive:
Celebrity-like treatment guaranteed
From reception to housekeeping to service, the staff gives celebrity like treatment to all their guests through the extraordinary level of customer service. Past guests have mentioned that the staff went out of the way to assist guests with their needs that really delighted them.
positive:
Food is sure to delight you
With ample eating options at the on-site restaurants of Banyan Tree Mayakoba, you can find food for every palate. The extensive range of delicacies, light meals, beverages and drinks has been loved by past guests.
positive:
Villas speak for themselves
The luxurious villas at this property speak for themselves and can be well defined as comfortable and cosy. Past guests have mentioned that the rooms would never disappoint in terms of class and offer you a memorable stay.
Negative Reviews
negative:
Suffocating and Humid rooms
Banyan Tree Mayakoba's reception area certainly steals the show, but as you enter the guest room, you might be disappointed. The rooms are smelly because of humid weather and seem suffocated as you can't open the windows, this has not been appreciated by guests.
negative:
Retouching at certain areas
Though the hotel looks good on the outside with its scenic beauty, but that wasn't able to please all guests. As mentioned by past guests, some of the rooms have outdated furniture and demand retouching at certain areas with its furnishings and bedding.
negative:
Luxury at a huge expense
While most of the guests have enjoyed the luxury at this property, some have felt that the hotel is slightly over-priced compared to the amenities. Even the restaurants and bars charge unreasonable for basic dishes and drinks as per past visitors.