Fairmont Mayakoba Riviera Maya - All Inclusive is a luxury, 4-star resort located between the Caribbean sea and 240 acres of tropical forest. All rooms include climate control, LCD TV with premium channels and pay movies available, desk, in-room safe, tea and coffee making facilities, bathroom with rainfall shower head and separate bathtub, slippers and bathrobes, complimentary toiletries and bottled water. The resort has a 24-hour front desk, business and conference centre, meeting rooms, health club, children’s club, spa treatments, sauna and steam room, wedding services, grocery store, swimming pool and tennis court. Wi-Fi is available for a surcharge. The resort has three restaurants open for breakfast, lunch and dinner. There is also a cafe and two bars which serve drinks and light fare. Fairmont Mayakoba Riviera Maya - All Inclusive is 4-minutes’ walk from the El Camaleón Golf Course. Guests have private access to the Playa del Carmen beach.
Guests reported enjoying a range of on site services and activities, including use of the fitness center, tennis court, water slide, outdoor swimming pools that were available for both adults and children. Other nearby activities included golfing at the nearby El Camaleón Golf Course, biking, hiking, boat rides on the canal, snorkeling, kayaking and swimming at the beach.
The rooms are well appointed, comfortably air conditioned and clean. Some rooms also have a balcony and picturesque views. The restaurants offer a choice of fresh and delicious dishes including fresh seafood and a variety of drinks and cocktails are on offer.
The staff were described as friendly and attentive, warm, helpful and hardworking. This including the reception staff as well as the ground keepers who kept the resort grounds and amenities were well presented and clean.
Some guests reported that the resort is overpriced. The meals and drinks were found to be expensive, as were the additional charges for services such as Wi-Fi, children's club, use of the fitness center and spa services. To travel out of the resort, you'll need to hire a car or taxi, and some guests found the taxi service to be expensive.
Guests also reported that during busy periods, long waiting times in the cue for the buffet could be expected. Some guests also had the impression that the resort was understaffed, or perhaps overly busy, as sometimes they waited for long periods before their order arrived.
The beaches are typically pristine and clean, however during certain periods they can become full of seaweed. Guests who encountered this were disappointed that the hotel did not take steps to clean up the beaches.
Yes, Fairmont Mayakoba Riviera Maya - All Inclusive offers 2 pool areas.
Yes, Fairmont Mayakoba Riviera Maya - All Inclusive has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.
Yes, Fairmont Mayakoba Riviera Maya - All Inclusive provides Parking, Accessible parking for guests.
Fairmont Mayakoba Riviera Maya - All Inclusive is located in Carretera Federal Cancún Playa del Carmen Km. 298, 77710, Playa del Carmen, Mexico.
The cancellation policy for Fairmont Mayakoba Riviera Maya - All Inclusive varies depending on the type of room and booking conditions.