Hotel Hampton Inn Palm Beach Gardens (Palm Beach Gardens, USA)

Most guests find the rooms to be spotlessly clean and spacious, with modern furnishings and bathrooms.Tired travelers generally appreciate the convenience of the microwave and fridge, and many find the rooms very quiet as well, even on the first floor. Guests often comment on the serene, well maintained garden courtyard area and the water fountain by the outdoor swimming pool.

The warm, friendly, and professional staff attract many repeat visitors. Guests who stay several times a year often comment that they feel "welcomed home", and that the team is genuinely glad to see them again. The coffee and cookies available in the lobby are well appreciated, too.

Guests often describe the hotel's location as "very convenient", noting that it is easy to access from the Interstate. The staff is knowledgeable about the restaurants in the area, and guests note that there are local "gems" and popular chains nearby. The hotel is also within a short drive of PGA Boulevard, high end shopping, and some of the area's nicest beaches.

Light sleepers in rooms near the vending machines and elevator often report that the noise interrupts their rest. Some guests go on to note that the hotel lacks the 24-hour pantry some locations have.

While many guests rate the breakfast about "average" or even a little better, others are disappointed in the selection, quality, or presentation. Some also arrived to find the available staff working hard to keep the buffet clean and stocked, but clearly overwhelmed by the crowd.

Though reviews of the staff are generally positive, a few guests have reported a disappointing customer service experience at the front desk, or housekeeping oversights.