About Virginia Crossings Hotel, Tapestry Collection by Hilton
Spread across a sprawling 20 acres, this picturesque hotel is conveniently located north of Richmond and just a short walk away from the Crossings Golf Course.
All the 183 rooms in Virginia Crossings Hotel, Tapestry Collection by Hilton Hotel comprise of modern amenities like flat screen TV, iPod dock, free Wi-Fi and coffeemaker. Suites have separate living area and whirlpool tub too.
The hotel’s houses a 28000 sq. ft. conference center which is its biggest plus point and the perfect point for Glen Allen business events. The hotel also houses a restaurant, lounge bar, fitness center and various sports facilities.
The in-house Glenn restaurant and The Tavern at Virginia Crossings offer guests the Southern fine dining experience and the perfect place to unwind. Guests are also served at the hotel’s pool area.
Virginia Crossings Hotel, Tapestry Collection by Hilton Hotel is perfectly placed from the Lewis Ginter Botanical Garden (4.6 miles) and the Richmond International Raceway (8.4 miles).
Positive Reviews
positive:
Spacious Clean Rooms
Guests have been very impressed with the large and comfortable rooms in the hotel. There have been separate mentions for the very comfortable beds and the linen. The room décor is also very pleasant and with the views overlooking the lush lawns, there is no fault to be found.
positive:
Gorgeous Hotel Setting
The hotel carries the look of an old estate set amid the vast grounds and gold course which is very pleasing to the eye. The grounds are extremely well kept and give it a great quiet setting which was liked by all the guests.
positive:
Great restaurant and bar
The food at the in-house restaurant is delicious and a favorite with the guests. The Tavern pub also has a very cozy setting and makes for a very relaxing evening at Wyndham Virginia Crossings.
Negative Reviews
negative:
Poor Customer Service
Some guests have had negative things to say about the customer service at Wyndham Virginia Crossings. Most of the complaints have been about the staff not been trained well whether it is at the front desk or the bar.
negative:
Problems with Amenities
There have been cases of certain room amenities not working properly like the air-conditioning not working properly. Another common complaint has been the bathrooms which are basic and have had issues with the lighting and the fittings.
negative:
Problems with booking and parking space
Some guests have been refused rooms even after reservations due to overbooking and that does not reflect well on the hotel. Moreover, the parking is haphazard and all over the lawns which has been found unsatisfactory.