About The Ivy Hotel
Located close to the beachfront in Condado, three miles from the San Juan cruise terminal, The Ivy Hotel is an independent, boutique hotel.
Each room features contemporary decor and air-conditioning. Free Wi-Fi is available, and amenities such as hairdryers and TVs are also provided.
The Ivy Hotel has a 24-hour front desk with multilingual staff to provide assistance. The hotel also features an outdoor pool and lounging area.
A complimentary breakfast is available each morning, with a cooked-to-order menu. Guests will find a range of eateries within a 10-minute walk of the hotel.
Condado Beach is a five-minute walk from the hotel, while the island's main airport, San Juan Luis Munoz Marin, is located less than five miles away.
Positive Reviews
positive:
Great location in central Condado.
This hotel is a popular stopover pre- or post-cruise, being just a short drive from the terminal. You'll be close to the beach in the lively resort district of Condado, which boasts a laid-back beach atmosphere and a multitude of bars and restaurants, all within easy walking distance.
positive:
Efficient, pleasant service.
Guests comment on the high level of service they receive at this hotel, from the swift, stress-free check-in process, to the housekeeping staff who pay attention to detail. Staff are quick to respond to problems and queries, and the front desk operates 24 hours a day ,so help is always at hand.
positive:
Breakfast on the rooftop.
If you're tired of the usual buffet fare offered as a complimentary breakfast in hotels, then you'll love Ascend Collection Le Consultat. Your breakfast is cooked to order each morning, from a variety of fresh ingredients, and served on the rooftop terrace. No wonder guests enjoy breakfast here.
Negative Reviews
negative:
There's no parking.
For many guests, the main problem with this hotel is the lack of parking. The hotel is situated right in the center of Condado, and there is no onsite parking at all. If you're coming by car, it can be tricky to find a space nearby, so it's worth looking into parking options beforehand.
negative:
Busy, noisy area.
The payoff for such a central location is the noise of passing traffic, which can go on through the night. If you're a light sleeper, try to request a room on a higher floor and not overlooking the road to minimize the noise - and earplugs might not be a bad idea.
negative:
Old furnishings in need of an upgrade.
While the hotel seems to be clean and comfortable overall, the furniture and soft furnishings in the rooms are past their best now, and could do with replacing to bring this place up to date and to give it a refresh. If you're looking for boutique luxury, this may be a disappointment.