Starhotels Tuscany (Florence, Italy)

The majority of reviewers had praise for the staff at this hotel, describing them as helpful, efficient and friendly.

On the whole, reviewers found this hotel to be more than adequate for their needs by offering a good standard of cleanliness, modern features and comfortable rooms. Compared to more central accommodation of a similar standard, many guests felt rates were competitive and that they got value for money here.

A traffic control zone in central Florence can make parking there tricky, so many visitors who were driving liked being outside the city center in order to park with greater ease. The hotel has free on-site parking but spaces are limited. Guests who found the car park full said they were able to find public parking at nearby locations. Moreover, motorists liked being closer to the freeway.

The historic center of Florence is a popular destination for tourists, but a few visitors said they wouldn't return to this hotel due to its distance from top attractions like the Uffizi Gallery and Ponte Vecchio - both about 45 minutes away on foot. However, lots of guests didn't mind the location because buses to downtown stop nearby frequently and Florence Airport is only about ten minutes' drive.

Reviewers occasionally reported poor maintenance of some features at the hotel. These included non-functioning air-conditioning, worn furnishings and small bathrooms. The free Wi-Fi service was described by some as sluggish with a cumbersome login procedure.

For some travelers, there was a slight shortage of dining options in the immediate vicinity of this hotel. There's a hotel restaurant serving Tuscan cuisine, which some guests liked.