About Sheraton Boston Needham Hotel
Experience Boston in a whole new way when you stay at the recently renovated Sheraton Boston Needham Hotel. We're located near the Route 128 Train Station, the MBTA Subway Station and Fenway Park. Find us in Needham, MA, on the outskirts of Boston and enjoy easy access to the IDG, SharkNinja, TripAdvisor and Panera corporate offices. Our pet-friendly hotel is conveniently situated near Boston College and The Shops at Chestnut Hill. Motivate your soon-to-be college student with a trip to a local campus and inspire your future artist with a visit to the Boston Museum of Fine Arts. Work smarter at our hotel business center or relax in the lobby with our Wi-Fi. Host a variety of meetings and events in stylish indoor and outdoor venues, including an outdoor patio, and pair our spaces with expert planning and catering services. Relax in a spacious room or hotel suite with separate living and sleeping areas. Come visit our pet-friendly hotel in Needham, MA.
Positive Reviews
positive:
Convenient shuttle
Many guests appreciate that there is a complimentary shuttle to the local area, and love that the service is frequent, and there is plenty of space. Others add that the shuttle stops at the major points of interest, and appreciate that the bus is large, and the service is available at convenient times.
positive:
Friendly service
Several guests note that the staff are friendly, and appreciate that the manager greets guests on every occasion. Others add that staff are well-trained and multilingual, and mention that requests for extra services are handled with a sense of urgency.
positive:
Spectacular spa
Many guests appreciate that the spa is open at convenient times, and there are several staff members available to service guests, and appreciate that there are complimentary slippers and bathrobes available. Others add that there are many treatment rooms, and mention that the Jacuzzi is powerful, and the equipment is modern.
Negative Reviews
negative:
Rooms require maintenance
Some guests mention that the beds are hard, furniture is worn, electric outlets don't work, and there is not enough lighting. Others add that the faucets leak, bathroom tiles are cracked, and floors are stained, but appreciate that management responds to requests for maintenance with a sense of urgency.
negative:
Crowded during peak season
A handful of guests note that the common areas and hallways are packed during the peak season. Others add that the pool area is packed, and there is limited space in the business center during the peak season, but appreciate that staff are efficient and handle large crowds efficiently.
negative:
TV does not work
Some guests comment that reception of the in-suite TV is patchy, and cable service is often not available. Others add that staff is efficient and repairs to the TV are handled promptly.