Serviced apartment Woodspring Suites Asheville (Asheville, USA)

Numerous guests agreed that the treatment they received from staff was one of the highlights of their stays. They mentioned that the staff were caring and personable.

Guests liked how there are full kitchens in these accommodations. They mentioned that by cooking in their rooms, they were able to save money by avoiding dining out. There were also comments that you can rent cutlery and dishes if you opt not to bring your own.

Guests clarified that accommodation prices are generally high in this city, but they thought these rooms offered a good value for money. Many guests stayed here when they needed to rest for the night and weren't interested in paying more than necessary.

Guests mentioned that there were significant bad smells in the rooms and the public areas. The most common smell they discussed was smoke, but other guests merely said there were bad odours that were present throughout their stays and didn't go into the details. Comments reflected the opinion that these smells made guests have worse overall impressions of the property.

Guests were dissatisfied by the comfort level of the beds in this property. Feedback indicated that the bed frames were similar to cots with mattresses on them, and guests said the mattress material was thin, so they were poked by springs when lying on the beds.

Guests reported many noise issues at this property. They said they could clearly hear other guests in nearby rooms, as well as those who were walking on upper storeys.