Serviced apartment Quest at Sydney Olympic Park (Sydney, Australia)

Guests who planned to see sport events or concerts loved the fact that the venues are only a short five minute walk from the hotel. The neighbourhood has been described as quiet and offering easy access to trains, trams and busses to explore more of the city or to get to the airport.

Guests enjoyed the upscale modern apartments. The full kitchen in conjunction with the free grocery shopping service was helpful for long-term stays as guests did not have to rely on restaurants alone. The beds have been described as comfortable and the cleanliness of the rooms was not an issue. Families loved the multi-bedroom apartments with plenty of space.

Customer service at this hotel has been described as very friendly, professional and helpful. The staff will gladly give you recommendations for restaurants in the area and how to navigate public transportation. Guests who had requests felt the staff fulfilled them promptly.

Guests who faced the industrial side of the neighbourhood complained about truck noises. Guests also had complaints about loud neighbouring rooms. A pair of earplugs might be a good solution.

Guests felt the charge for self parking is on the high side. The parking spaces are also limited. Guests were sometimes lucky to find free parking on the street.

Guests were not always happy with getting upgraded to another room type. Often they got bumped to an accessible room which they felt was not always convenient. Some also missed the view they booked when they received a bigger room without a view. Make sure upon check-in that you get the room you paid for.