Serviced apartment Mantra Coolangatta Beach (Coolangatta, Australia)

A number of guests thought that the location of the hotel was really handy with the international airport only ten minutes drive away and the beach on the doorstep; being cited as the most convenient aspects of the hotel.

The hotel is close to the shops and local restaurants and bars in the area and for those guests who wanted to eat out and enjoy the cool vibe of this little beach hamlet they got what they were after and their comments rated the hotel positively.

Guests reviewers commented that there was enough amenity in the apartment to make their stay comfortable with some singling out being able to use a washing machine as the best part of their stay. The majority of previous guests though, loved the views from the balcony enjoying an afternoon drink.

A number of guests were not impressed by the cleaning in their units so much so that they commented specifically about the issues that they encountered in their reviews. Common complaints included that there was evidence of previous guests on check-in and sand in the beds.

Guests commented that some of the furniture had seen better days and that it was chipped, wobbly or broken in some units. These guests remarked that they thought that the decor was dated and could use and overhaul to make the place feel a bit more modern.

Guests were not at all pleased when they encountered a number of problems at the hotel including limited hot water in the mornings, cracked tiles, running toilets and paint peeling off walls. Needless to say these people thought that maintenance could be doing a better job.