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In order to supply this free comparison, booking sites pay us a fee when a user clicks on their specific offer. We do not display any offers (including cheaper offers) that do not meet our minimum fee requirements. Cheaper offers may on occasion be available under "More deals" as we request updated offers from online booking sites when you click that button. Learn how trivago works
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    Resort ēRYA by SURIA Cherating (Cherating, Malaysia)

    Resort ēRYA by SURIA Cherating (Cherating, Malaysia)

    About ēRYA by SURIA Cherating

    Surrounded by tropical greenery, Suria Cherating Beach Resort is a beachfront hotel along the South China Sea in Kauntan. The Cherating Beach Is three miles from the resort. Featuring garden or sea views, the simple rooms offer TVs, free Wi-Fi, minifridges, safes and tea and coffeemaking facilities. Some rooms also have living and dining areas. The ēRYA by SURIA Cherating features an outdoor pool, a playground plus a tropical garden. Concierge services, luggage storage, and meeting and banquet facilities are available. Parking is free. Guests can enjoy Indoor and outdoor activities like table tennis and beach ball. Wi-Fi is accessed free in the resort. Guests can feast on local and European cuisine at Bunga Padi Terrace. Coffee/tea and light snacks can be savoured in the lobby. Breakfast is complimentary. Cherating Turtle Sanctuary is three miles and Sultan Ahmed Mosque is seven miles from the resort.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Parking
    • A/C
    • Restaurant

    Rating overview

    6.6
    trivago Rating Index based on 7883  reviews from:
    • Hotels.com(6.6/10),
    • Agoda(6.5/10)
    • LocationGood  7.9 / 10
    • RoomsOkay  6.7 / 10
    • ServiceOkay  6.9 / 10

    Positive Reviews

    positive:

    Location of the resort is spectacular

    The resort is at a stone's throw from the Cherating beach. Its close proximity to the beach is one of the most important point which attracted many guests to the resort. The sunrise view from the rooms is very pleasant and beautiful. Many guests felt that the resort exterior looks grand with many palm trees around it.

    positive:

    Clean swimming pool

    Guests enjoyed swimming in the pool and kids loved the wading pool. They appreciated the fact that amateurs are provided with water tubes to keep them afloat. Guests were also satisfied with the arrangements for indoor and outdoor activities like table tennis, beach volley ball and net ball.

    positive:

    Showers worked well

    Guests say they were satisfied with the high pressure of hot water in the bathroom shower.


    Negative Reviews

    negative:

    Unprofessional staff

    Guests were not very happy with the unprofessional attitude of the staff. They were not very friendly. Some guests also pointed out that the staff needed to undergo training in customer service.

    negative:

    Rooms look tired

    Most guests were disappointed with the unclean rooms, stained bathrooms with worn out fittings, smelly overused towels, dirty pillows and old furniture. They were of the opinion that the whole property needs a proper clean-up and a face lift. The noise of the air conditioners deprived many guests of their sleep. The air conditioners are badly in need of an overhaul.

    negative:

    Wi-Fi is poor

    Guests complained about the poor Wi-Fi signals in the rooms as well as in the public areas of the resort. All guests were disappointed with the erratic Wi-Fi.


    All amenities

    Property amenities
    1. Arcade/Video games
    2. Lift
    3. Parking
    4. Conference rooms
    5. Non-smoking rooms
    6. Computer with Internet
    7. Restaurant
    8. 24-hour reception
    9. On-site boutique shopping
    10. Beach
    11. Deck chairs
    12. Towels at the pool
    13. WiFi in public areas
    14. Organised activities
    15. Free WiFi in public areas
    16. Pool
    17. Luggage storage
    18. Housekeeping
    19. Free WiFi
    20. Breakfast
    21. Kids' pool
    22. Safe distance
    23. Response protocol
    24. New safety protocols
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Room amenities
    1. Balcony
    2. Shower
    3. Television
    4. Hairdryer
    5. Air conditioning
    6. Minibar
    7. Satellite TV
    8. Desk
    9. Sitting area
    10. Telephone
    11. Safe
    12. Cable TV
    13. WiFi
    14. Free WiFi (rooms)
    Sports facilities
    1. Badminton
    2. Volleyball
    3. Bike rental
    4. Table tennis

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 12:00

    Contact

    KM 32.5 Jalan, Kuantan, Kemaman,  26080,  Cherating,  Malaysia
    Telephone: +60 95819898 | Fax: +60 95819797 | 

    Frequently Asked Questions about ēRYA by SURIA Cherating

    • Is there a pool area at ēRYA by SURIA Cherating?

      Yes, ēRYA by SURIA Cherating offers 1 pool area.

    • Are pets allowed at ēRYA by SURIA Cherating?

      No, ēRYA by SURIA Cherating doesn’t allow pets.

    • Is parking available at ēRYA by SURIA Cherating?

      Yes, ēRYA by SURIA Cherating provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at ēRYA by SURIA Cherating?

      Check-in at ēRYA by SURIA Cherating is available from: . Check-out time is by .

    • Where is ēRYA by SURIA Cherating located?

      ēRYA by SURIA Cherating is located in KM 32.5 Jalan, Kuantan, Kemaman, 26080, Cherating, Malaysia.

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