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In order to supply this free comparison, booking sites pay us a fee when a user clicks on their specific offer. We do not display any offers (including cheaper offers) that do not meet our minimum fee requirements. Cheaper offers may on occasion be available under "More deals" as we request updated offers from online booking sites when you click that button. Learn how trivago works
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    Resort Playacar Palace - All Inclusive (Playa del Carmen, Mexico)

    Resort Playacar Palace - All Inclusive (Playa del Carmen, Mexico)

    About Playacar Palace - All Inclusive

    Playacar Palace - All Inclusive is a splendid resort which features fine dining restaurants, an indulgent spa and oversized outdoor pool. Overlooking the beach, the property has an ideal central location in Playa del Carmen. The luxurious suites at Playacar Palace - All Inclusive benefit from hot tubs, deluxe toiletries, and bathrobes. Additional in-room amenities include a fully-stocked minibar, liquor cabinet, air conditioning, and satellite TV. Select options also boast a private balcony with stunning sea views. A tennis court, billiards tables and children's playroom ensures plenty of recreational fun for all the family. A fitness centre and nightly live entertainment are also provided. Cafe Del Mar serves vibrant Mexican and international buffets, Mo-Mo-No-Ha-Na specialises in exciting Pan-Asian fusion cuisine, and Bocelli is an elegant dining option serving classic Italian meals. For a refreshing drink, the property has a number of options, including the Aqua Bar and Luna Lounge. The popular Paseo Del Carmen shopping centre is a comfortable four-minute walk from the resort.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    9.2
    trivago Rating Index based on 10000  reviews from:
    • Hotels.com(8.8/10)
    • LocationExcellent  9.5 / 10
    • RoomsExcellent  9.0 / 10
    • ServiceExcellent  9.1 / 10

    Positive Reviews

    positive:

    Best of both worlds

    Guests who've stayed here love the location. Not only is the hotel itself set in beautiful grounds close to the beach, but it's also close to "5th Avenue" - an area of shops, restaurants, bars and activities. If you choose to stay at the Playacar Palace, you won't be short of things to do.

    positive:

    Staff are real gems

    The customer service here is one of the reasons that the hotel comes so well recommended. Staff are consistently going over and above to ensure that guests have a fantastic holiday - you are guaranteed to feel like one of the Playacar family during your stay.

    positive:

    It's the small things that make a big difference

    Guests love the little extras that really do add a little something to your stay here. Flowers upon arrival and a welcome cocktail are two of the firm favourites.


    Negative Reviews

    negative:

    Some rooms noisier than others

    Some guests have commented that their rooms which overlooked the pool and entertainment areas could be subject to a substantial level of noise at certain times of day and evening. Guests requiring a quiet room may wish to request this upon booking.

    negative:

    Not a huge variety of food

    A handful of guests have been disappointed with the range of food served at the buffet. Although the quality of food is generally good, guests feel that a wider variety of options would have improved their dining experience.

    negative:

    Don't leave it too late

    A variety of spa treatments and excursions can be booked using the credit scheme at the hotel. Some guests found that they left it too late to make their reservations and therefore were disappointed, so it's recommended that these experiences are booked sooner rather than later.


    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Massage
    3. Solarium
    4. Hot tub
    5. Hydrotherapy
    6. Hot stone massage
    Property amenities
    1. Business centre
    2. Café
    3. Arcade/Video games
    4. Entrance hall/lobby
    5. Express check-in
    6. Lift
    7. Gym
    8. Parking
    9. Porter service
    10. Hotel bar
    11. Outdoor swimming pool
    12. Conference rooms
    13. Non-smoking rooms
    14. Restaurant
    15. 24-hour reception
    16. On-site boutique shopping
    17. Snack bar
    18. Beach
    19. Sun umbrellas
    20. Deck chairs
    21. Towels at the pool
    22. Laundry service
    23. Spa
    24. WiFi in public areas
    25. Room service
    26. 24-hour room service
    27. Organised activities
    28. Car hire
    29. Concierge
    30. Airport shuttle
    31. Free WiFi in public areas
    32. ATM
    33. Valet parking
    34. Pool
    35. Luggage storage
    36. Housekeeping
    37. Free WiFi
    38. Breakfast
    39. Kids' pool
    40. Hand sanitizer provided
    41. Safe distance
    42. Online check-in/check-out
    43. New safety protocols
    44. Cashless payment
    For children
    1. Childcare
    2. Playground
    3. Kids' club
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Room amenities
    1. Balcony
    2. Shower
    3. Ironing board
    4. Openable windows
    5. Television
    6. Hairdryer
    7. Central heating
    8. Air conditioning
    9. Minibar
    10. Satellite TV
    11. Telephone
    12. Safe
    13. Cable TV
    14. WiFi
    15. Microwave
    16. Fridge
    17. Free WiFi (rooms)
    18. Coffee machine
    19. Flatscreen TV
    20. Dryer
    21. Closet
    Sports facilities
    1. Pool table
    2. Fitness
    3. Diving
    Food and beverage
    1. All inclusive (upon inquiry)
    2. Diabetic food

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 12:00

    Contact

    Fracc. Playacar Bahia del Espiritu Santo Esq. Abraira de Arriba,  77710,  Playa del Carmen,  Mexico
    Telephone: +52 984 873 4960 | Fax: +52 984 873 4961 | 

    Frequently Asked Questions about Playacar Palace - All Inclusive

    • Is there a pool area at Playacar Palace - All Inclusive?

      Yes, Playacar Palace - All Inclusive offers 2 pool areas.

    • Are pets allowed at Playacar Palace - All Inclusive?

      No, Playacar Palace - All Inclusive doesn’t allow pets.

    • Is parking available at Playacar Palace - All Inclusive?

      Yes, Playacar Palace - All Inclusive provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Playacar Palace - All Inclusive?

      Check-in at Playacar Palace - All Inclusive is available from: . Check-out time is by .

    • Where is Playacar Palace - All Inclusive located?

      Playacar Palace - All Inclusive is located in Fracc. Playacar Bahia del Espiritu Santo Esq. Abraira de Arriba, 77710, Playa del Carmen, Mexico.

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