About Playacar Palace - All Inclusive
Playacar Palace - All Inclusive is a splendid resort which features fine dining restaurants, an indulgent spa and oversized outdoor pool. Overlooking the beach, the property has an ideal central location in Playa del Carmen.
The luxurious suites at Playacar Palace - All Inclusive benefit from hot tubs, deluxe toiletries, and bathrobes. Additional in-room amenities include a fully-stocked minibar, liquor cabinet, air conditioning, and satellite TV. Select options also boast a private balcony with stunning sea views.
A tennis court, billiards tables and children's playroom ensures plenty of recreational fun for all the family. A fitness centre and nightly live entertainment are also provided.
Cafe Del Mar serves vibrant Mexican and international buffets, Mo-Mo-No-Ha-Na specialises in exciting Pan-Asian fusion cuisine, and Bocelli is an elegant dining option serving classic Italian meals. For a refreshing drink, the property has a number of options, including the Aqua Bar and Luna Lounge.
The popular Paseo Del Carmen shopping centre is a comfortable four-minute walk from the resort.
Positive Reviews
positive:
Best of both worlds
Guests who've stayed here love the location. Not only is the hotel itself set in beautiful grounds close to the beach, but it's also close to "5th Avenue" - an area of shops, restaurants, bars and activities. If you choose to stay at the Playacar Palace, you won't be short of things to do.
positive:
Staff are real gems
The customer service here is one of the reasons that the hotel comes so well recommended. Staff are consistently going over and above to ensure that guests have a fantastic holiday - you are guaranteed to feel like one of the Playacar family during your stay.
positive:
It's the small things that make a big difference
Guests love the little extras that really do add a little something to your stay here. Flowers upon arrival and a welcome cocktail are two of the firm favourites.
Negative Reviews
negative:
Some rooms noisier than others
Some guests have commented that their rooms which overlooked the pool and entertainment areas could be subject to a substantial level of noise at certain times of day and evening. Guests requiring a quiet room may wish to request this upon booking.
negative:
Not a huge variety of food
A handful of guests have been disappointed with the range of food served at the buffet. Although the quality of food is generally good, guests feel that a wider variety of options would have improved their dining experience.
negative:
Don't leave it too late
A variety of spa treatments and excursions can be booked using the credit scheme at the hotel. Some guests found that they left it too late to make their reservations and therefore were disappointed, so it's recommended that these experiences are booked sooner rather than later.