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In order to supply this free comparison, booking sites pay us a fee when a user clicks on their specific offer. We do not display any offers (including cheaper offers) that do not meet our minimum fee requirements. Cheaper offers may on occasion be available under "More deals" as we request updated offers from online booking sites when you click that button. Learn how trivago works
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    Resort Paradisus Playa del Carmen - Riviera Maya (Playa del Carmen, Mexico)

    Resort Paradisus Playa del Carmen - Riviera Maya (Playa del Carmen, Mexico)

    About Paradisus Playa del Carmen - Riviera Maya

    Set on the beach and surrounded by mangrove trees, Paradisus Playa Del Carmen - Riviera Maya is an all-inclusive resort offering suite accommodation. All suites feature a private balcony or terrace and include air conditioning with climate control, free Wi-Fi, cable TV service, in-room safe, complimentary toiletries, bathrobes, desk, living area with sofa and a coffee maker. Services for relaxation and pampering include a spa including steam room and sauna and services such as massages, body wraps and aromatherapy. Wedding services, a hair salon, tours/ticket assistance and a business center are also available. The resort offers a number of restaurants to choose from which are open daily and includes international, Mexican, contemporary Asian, Latin fusion and Mediterranean cuisine. There are also several bars/lounges including swim-up bars. Paradisus Playa Del Carmen - Riviera Maya is a five-minute drive from Playa del Carmen and Coco Beach which is popular for snorkeling.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Positive Reviews

    positive:

    Fun and relaxation for everyone

    The resort grounds are spacious and there are a range of services and activities for the whole family to enjoy. There is a Kids's Club and activities for children also include pool games in the childrens' swimming pool and a rock climbing wall. Adults can enjoy the full-spa services and book in a massage or treatment. Night time entertainment includes live music, professional dancers as well as singers and impersonators. You can also walk 15-minutes up the coastline to Coco Beach which is a popular spot for snorkeling.

    positive:

    Fun and comfortable rooms

    Guests booked in a swim-up room commented that this was a highlight for both themselves and their children. The rooms are modern and well-appointed with comfortable beds and spacious surrounds. You can also enjoy beautiful views from the private balcony or patio and dine in with room service.

    positive:

    Exceptional staff and service

    Guests commented that the staff are friendly, attentive and go out of their way to ensure you have a relaxed and enjoyable holiday. There are a large selection of restaurants to choose from all of which offer a range of freshly prepared dishes to suit all tastes. The bars also offer a good selection of drinks and music to keep you entertained.


    Negative Reviews

    negative:

    Restaurant reservations required

    Reservations are required to dine at the on-site restaurants. Some guests who wished for a spontaneous and relaxed holiday found this to be annoying.

    negative:

    Kids free zone

    Certain areas such as the spa and some restaurants are restricted areas where children are not permitted to go, and some parents found this frustrating.

    negative:

    Unfriendly service

    While most guests reported favorably on the service, other guests had negative customer service experiences, reporting that staff were unwelcoming at times and slow to provide assistance.


    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Massage
    3. Sauna
    4. Solarium
    5. Body treatments
    Property amenities
    1. Business centre
    2. Café
    3. Arcade/Video games
    4. Lift
    5. Gym
    6. Hairdresser
    7. Parking
    8. Porter service
    9. Hotel bar
    10. Beach bar
    11. Outdoor swimming pool
    12. Hotel safe
    13. Conference rooms
    14. Non-smoking rooms
    15. Computer with Internet
    16. Restaurant
    17. 24-hour reception
    18. Snack bar
    19. Beach
    20. Deck chairs
    21. Towels at the pool
    22. Laundry service
    23. Spa
    24. WiFi in public areas
    25. Room service
    26. Doctor on site
    27. Car hire
    28. Concierge
    29. Airport shuttle
    30. Free WiFi in public areas
    31. ATM
    32. Pool
    33. Luggage storage
    34. Housekeeping
    35. Free WiFi
    36. Breakfast
    37. Kids' pool
    38. Hand sanitizer provided
    39. Temperature screening
    40. Response protocol
    41. New safety protocols
    42. Cashless payment
    For children
    1. Childcare
    2. Playground
    3. Kids' club
    4. Organised activities for kids
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible parking
    Room amenities
    1. Bathtub
    2. Ironing board
    3. Openable windows
    4. Hairdryer
    5. Air conditioning
    6. Pay-TV
    7. Desk
    8. Telephone
    9. Cable TV
    10. WiFi
    11. Free WiFi (rooms)
    12. Flatscreen TV
    Sports facilities
    1. Volleyball
    2. Golf course
    3. Fitness
    4. Surfing
    5. Diving
    6. Yoga
    Food and beverage
    1. All inclusive (upon inquiry)

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 12:00

    Contact

    5ª Avenida,  77710,  Playa del Carmen,  Mexico
    Telephone: +52 984 877 3900 | Fax: +52 984 877 3939 | 

    Frequently Asked Questions about Paradisus Playa del Carmen - Riviera Maya

    • Is there a pool area at Paradisus Playa del Carmen - Riviera Maya?

      Yes, Paradisus Playa del Carmen - Riviera Maya offers 2 pool areas.

    • Are pets allowed at Paradisus Playa del Carmen - Riviera Maya?

      No, Paradisus Playa del Carmen - Riviera Maya doesn’t allow pets.

    • Is parking available at Paradisus Playa del Carmen - Riviera Maya?

      Yes, Paradisus Playa del Carmen - Riviera Maya provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Paradisus Playa del Carmen - Riviera Maya?

      Check-in at Paradisus Playa del Carmen - Riviera Maya is available from: . Check-out time is by .

    • Where is Paradisus Playa del Carmen - Riviera Maya located?

      Paradisus Playa del Carmen - Riviera Maya is located in 5ª Avenida, 77710, Playa del Carmen, Mexico.

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