Good Value Resort
Many guests thought the resort was an overall good value for the price paid given the cleanliness of the rooms and structure, the amount of activities and the great variety and taste of the food offered.
El Cid La Ceiba Beach is an oceanview resort located on the outskirts of San Miguel in the island of Cozumel. The resort is three miles from Chakanaab Park and has a diving center offering diving and snorkeling excursions. The bright, airy rooms with ocean views feature kitchenettes, balconies, cable TV and private bathrooms. The suites add living/dining areas and kitchens. The resort offers two swimming pools, as well as a tennis court, Jacuzzi and exercise room. There's also a massage center and 24-hour reception services. The all-inclusive resort offers all meals, snacks and drinks, while there are two on-site restaurants serving Italian and international cuisines. There are also poolside and lounge bars. El Cid La Ceiba Beach resort is close to seven miles from the Cozumel International Airport and eight miles from Discover Mexico Park Cozumel.
Many guests thought the resort was an overall good value for the price paid given the cleanliness of the rooms and structure, the amount of activities and the great variety and taste of the food offered.
The ocean views of the resort were a direct attraction to guests who enjoyed being so close to the ocean and taking time to enjoy the surroundings. The ocean is described as beautiful and the water activities offered by the resort were a great addition to many guests.
Housekeeping staff is said to be friendly and interactive with guests. They are also thought to be doing a good job of daily cleaning and upkeep of the rooms which was greatly appreciated. Daily fresh towels did not lack as well as a change in linens.
Some guests had bad experiences with the staff's manner of handling their requests and questions. For example, reservations were never made, calls not forwarded, misinformation and differences that were not resolved in due time.
Some guests felt the rooms needed an update to be called a resort and that the overall look of the hotel needed a fresh start. Lighting is not great and poor and decorations remain the same for a smaller structure.
Some guests did not know why the wait staff at the restaurants and bars seemed unhappy to be there. Meals or drinks took a while to be served and the service was not courteous but seemed to be annoyed instead.
Yes, El Cid La Ceiba Beach offers 2 pool areas.
No, El Cid La Ceiba Beach doesn’t allow pets.
Yes, El Cid La Ceiba Beach provides Parking, Accessible parking for guests.
Check-in at El Cid La Ceiba Beach is available from: . Check-out time is by .
El Cid La Ceiba Beach is located in Carretera A Chankanaab Km 4.5, 77600, Cozumel, Mexico.
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