About Coco Palm
Coco Palm is an all-inclusive resort in beautiful Saint Lucia where everything is customizable from the color of the room to the guest's preferred brand of candy to snack on.
Each of their rooms are tastefully appointed with air conditioning, ceiling fans, tea and coffee making facilities, TV with satellite channels, refrigerator, desk, in-room safe, internet access, and a phone. Swim up rooms are also available.
Guests can relax in the hotel's spa and their pool and work out in the fitness centre. They offer many services for the convenience of their guests including concierge, shuttle service, and babysitting.
They have two restaurants on-site, Creole Grill and Koko Cabana.
Coco Palm is located near many popular attractions including adventure tours of the island, Splash Island Water Park, Island Mix, and La Terresse.
Positive Reviews
positive:
Easy walk to shops and restaurants
Even those that gave the Coco Palm a negative review conceded that the location is ideal. Guests could easily walk to a number of shops and restaurants. Many thought highly of the food choices available during their stay. There are also many beach areas within striking distance of the hotel.
positive:
Large rooms to relax in
Many guests were pleasantly surprised by the size of their rooms upon check in. While the hotel bills itself as a 3-star establishment, and some guests found the furnishings a bit dated, the consensus seems to be that the Coco Palm offers larger than average rooms.
positive:
Attentive service makes you feel at home
A consistent bright spot for reviewers, the service at the Coco Palm made many feel welcome and cared for. Even those that did have issues often saw them resolved immediately, facilitating a pleasant and enjoyable stay.
Negative Reviews
negative:
Noise from nearby bars
The establishment's Creole rooms are made for those who want to party, with easy access to nearby bars. However, if you aren't one of these select few, you may have trouble sleeping, as music regularly plays until the wee hours of the morning.
negative:
Old and tired
Many disappointed travellers found the hotel to be in need of refurbishment. Some compared it to a motel due to the age and limited functionality of some fixtures. Meanwhile, others questioned the use of 'resort' in the title, as the pool lacks a deep end.
negative:
Not accessible as advertised
Disabled guests questioned the hotel's claim to be accessible. The walk to the beach is on very poor roads, making it difficult for those who already find walking challenging. Within the hotel itself, there are few aids to those with mobility problems.