About Ameristar Casino Black Hawk
Located in Black Hawk, the Ameristar Casino Black Hawk holds the American Automobile Association Four Diamond Award. This luxurious hotel boasts an incredible spa area and an on-site casino. Furthermore, Central City Opera House is just an eight-minute drive from the property.
All rooms have modern designs. The intricate carpets, large windows, and ergonomic furniture give a relaxing atmosphere. Each room is equipped with a big plasma TV and fridge. Moreover, some rooms have fireplaces and living areas.
The hotel features an indoor pool, gift shop, and a fitness center. In addition, Ara Spa offers traditional massages, manicure, facials, pedicure, and body scrub.
Guests can have delicious dishes and drinks at the hotel’s Centennial Buffet, Timberline Grill, Fireside Kitchen, and Waypost Deli.
From Ameristar Casino Black Hawk, Golden Gate Canyon State Park is a 15-minute drive away. The Idaho Springs Visitor Center can be reached through a 20-minute drive.
Positive Reviews
positive:
Hotel is one of the best in Black Hawk
Most likely, Ameristar Casino Resort Spa Black Hawk is the best in Black Hawk. All the other competition seems far from its standards. The amenities and services are high-class. Moreover, you get to stay at rooms fit for royalty and get the VIP customer service you truly deserve.
positive:
Great coffee awaits you
The property boasts the only Starbucks in the entire city. Despite the large number of guests, its service remains efficient. Moreover, the management sometimes offers vouchers to compensate for negative happenings.
positive:
Rooms have beautiful views
Most rooms have floor-to-ceiling windows, which allow you to indulge in the stunning views first thing in the morning. Furthermore, you can head to the rooftop pool with a heating system and terrace to see the picture perfect views of the mountain.
Negative Reviews
negative:
Advertisements might bother you
There are times when you get phone calls offering various deals with gift certificates that you can get upon saying yes. The sales people sometimes sound rude and insist their presentations on you. After notifying the staff, they said that these advertisements are not associated with the hotel. Thus, you are advised to hang up whenever you get these spam calls.
negative:
Issues with room service
The staff in charge with room service sometimes knocks at your door late at night delivering an order that you did not make. However, the employees sincerely apologized for their mistakes. Moreover, room service is also a bit slow during peak seasons. Thus, you are advised to store some snacks at the fridge.
negative:
Delays in handing over the keys
Sometimes, you are given the keys one to two hours after officially checking-in. However, this is not a big deal since the staff does not use this to take advantage of your belongings.