About Radisson Hotel Albany
Radisson Hotel Albany, formerly known as Radisson Hotel Albany, offers complimentary shuttle transportation to and from the airport, and is close to Watervliet Shaker National Historic Site, Colonie Center Mall, and Hoffman's Playland.
Air-conditioned rooms have king or queen-sized beds, and are equipped with flat screen cable TVs, coffee makers, hair dryers, irons, and free Internet access.
The property has free on-site parking, as well as an outdoor seasonal pool, spa tub, fitness facilities, and a sauna. Dry-cleaning and laundry facilities are on the premises, along with a 24-hour business center and conference spaces.
Radisson Hotel Albany serves a buffet breakfast, and an on-site restaurant serves breakfast, lunch and dinner. Local restaurants are nearby for lunch and dinner options.
The hotel is close to local attractions, and within driving distance from Northway Mall, the Curtain Call Theater, Westland Hills Park, and the University at Albany SUNY.
Positive Reviews
positive:
Great housekeeping
Most guests love how attentive and detail-oriented the housekeeping crew is. They say that rooms are clean, the furniture wiped down, and bathrooms spotless. Despite the fact the facility is dated, some guests note that the housekeeping crew is doing its best to maintain it.
positive:
Convenient location
Many guests note that the location of the hotel is great, saying that it is convenient to the airport, especially since there is a complimentary shuttle bus that runs from the hotel and back. They say that it is close to major shopping outlets, and within walking distance to many good restaurants.
positive:
Reliable Wi-Fi
Most guests say that free Internet access provided by the hotel is very reliable, noting that it rarely disconnects. According to some guests, even when the Wi-Fi goes on a fritz, it is easily taken care of with a phone call to the front desk.
Negative Reviews
negative:
Pricey breakfast
Several guests feel that breakfast should be included in the price, saying that it is a bit pricey, and not really worth the money. They suggest checking out nearby diners and restaurants for additional breakfast options.
negative:
Overwhelmed front desk
While most guests note that the employees are friendly and attentive, they say that the check-in process needs to be streamlined and sped up. They feel that the employees are undertrained and not equipped to handle the process, and suggest training them better to avoid problems in the long run.
negative:
Rooms need an update
Some guests say that the hotel is a bit older, and that signs of wear and tear are beginning to show around the edges. They note that common areas would benefit from an upgrade, and that replacing carpets and re-painting the room walls would go a long way when it comes to improving first impressions.