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In order to supply this free comparison, booking sites pay us a fee when a user clicks on their specific offer. We do not display any offers (including cheaper offers) that do not meet our minimum fee requirements. Cheaper offers may on occasion be available under "More deals" as we request updated offers from online booking sites when you click that button. Learn how trivago works
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    Pulai Springs Resort Official (Johor Bahru, Malaysia)

    Pulai Springs Resort Official (Johor Bahru, Malaysia)

    About Pulai Springs Resort Official

    Easily accessible from Highway 1, the four-star Pulai Springs Resort features tropical gardens, four outdoor pools and two 18-hole golf courses. The U Mall and Pulai Spring Country Club are nearby. Rooms feature private balconies and air-conditioning along with amenities such as cable TV, free Wi-Fi, in-room safes, fridges and tea/coffee makers. Select rooms are available to adults only. Facilities include 24-hour front desk services, conference space and tour and ticket assistance. Guests can also use the sauna, spa and steam room as well as enjoy a treatment at the spa. Airport transportation is available for a fee. A buffet breakfast is served on the Cinta Terrace. Other on-site dining options include the Gleneagles Terrace, Qing Palace, the Elephant and Castle and Waterfalls Cafe. Room service is available 24-hours. The Pulai Springs Resort is a 45-minute drive from Singapore, where attractions include Legoland and the Jurong Bird Park. This accommodation is also known as Pulai, Pulai Resort, Pulai Springs, and Pulai Springs Johor Bahru.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • A/C
    • Restaurant
    • Gym

    Rating overview

    7.4
    trivago Rating Index based on 12291  reviews from:
    • Agoda(7.7/10),
    • Hotels.com(7.6/10)
    • LocationOkay  6.5 / 10
    • RoomsFair  7.2 / 10
    • ServiceFair  7.2 / 10

    Positive Reviews

    positive:

    Impressive swimming pool facility!

    Pulai Springs Resort boasts three large swimming pools with slides, which most guests appreciated. It is perfect for families with young children for the reason that the kids can enjoy the spacious kiddie pool. Meanwhile, adults can also relax using the adult pool that offers a relaxing view of the area.

    positive:

    Enjoyable recreational activities

    Aside from the relaxing spa centre provided for the guests, there are also other fun activities available on-site such as billiard area, tennis courts, and a cinema. In addition, guests also love the snooker room which is perfect for large families or company team buildings.

    positive:

    Decent traditional Malaysian breakfast

    Most guests enjoyed the typical Malaysian breakfast served such as the Nasi Lemak, omelettes, Mee Goreng Mamak, and cereals. Although some guests considered the meals very standard, they also added that all dishes are very satisfying and sufficient to keep you energised all day.


    Negative Reviews

    negative:

    Poor housekeeping services

    Most of the negative reviews were focused on the extremely disappointing housekeeping service of the resort. Housekeeper's response time was very slow which shows that they were not that concerned with the needs of the guests such as requests for towels and other room equipment.

    negative:

    Unsatisfying in-room facilities

    Guests were disappointed with the in-room light, door, toilet, and sink being broken. Some of the room facilities such as water heater and card reader were also not working. Moreover, the air conditioning system needs to be fixed while the cabinets and floors need to be replaced.

    negative:

    Inconvenient location-far from shops & restaurants

    Some guests are quite displeased with the resort's location due to the lack of available establishments or nearby shops within the area. Guests also had to take a cab instead of walking in order to reach the major tourists destinations or restaurants.


    All amenities

    Property amenities
    1. Business centre
    2. Café
    3. Arcade/Video games
    4. Express check-in
    5. Lift
    6. Gym
    7. Parking
    8. Terrace
    9. Hotel safe
    10. Convenience store
    11. Conference rooms
    12. Non-smoking rooms
    13. Restaurant
    14. 24-hour reception
    15. Laundry service
    16. Spa
    17. WiFi in public areas
    18. Room service
    19. Organised activities
    20. Doctor on site
    21. Free WiFi in public areas
    22. Late check out
    23. Water slide
    24. Infinity pool
    25. Pool
    26. Luggage storage
    27. Free WiFi
    28. Breakfast
    29. Kids' pool
    30. Regular disinfection
    31. Hand sanitizer provided
    32. Temperature screening
    33. Safe distance
    34. Response protocol
    35. Online check-in/check-out
    36. New safety protocols
    37. Cashless payment
    Wellness / Spa
    1. Steam room
    2. Sauna
    3. Hot tub
    Accessibility
    1. Wheelchair accessible
    2. Accessible bathroom
    3. Accessible parking
    Room amenities
    1. Balcony
    2. Bathtub
    3. Shower
    4. Ironing board
    5. Television
    6. Hairdryer
    7. Central heating
    8. Electric kettle
    9. Air conditioning
    10. Desk
    11. Telephone
    12. Safe
    13. Cable TV
    14. WiFi
    15. Fridge
    16. Free WiFi (rooms)
    17. Coffee machine
    18. Flatscreen TV
    19. Closet
    Sports facilities
    1. Pool table
    2. Bike rental
    3. Fitness
    4. Table tennis
    For children
    1. Playground
    2. Kids' club
    3. Organised activities for kids
    Food and beverage
    1. Halal food
    2. All inclusive (upon inquiry)

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 12:00

    Contact

    20KM Jalan Pontian Lama,  81110,  Johor Bahru,  Malaysia
    Telephone: +60 75212121 | Fax: +60 75211818 | 

    Frequently Asked Questions about Pulai Springs Resort Official

    • Is there a pool area at Pulai Springs Resort Official?

      Yes, Pulai Springs Resort Official offers 1 pool area.

    • Are pets allowed at Pulai Springs Resort Official?

      No, Pulai Springs Resort Official doesn’t allow pets.

    • Is parking available at Pulai Springs Resort Official?

      Yes, Pulai Springs Resort Official provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Pulai Springs Resort Official?

      Check-in at Pulai Springs Resort Official is available from: . Check-out time is by .

    • Where is Pulai Springs Resort Official located?

      Pulai Springs Resort Official is located in 20KM Jalan Pontian Lama, 81110, Johor Bahru, Malaysia.

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