Premier Inn Solihull South (M42) hotel (Solihull, United Kingdom)

Visitors were overwhelmingly impressed with the high level of customer service from friendly and attentive personnel who demonstrated a strong customer focus. Guests were also keen on the filling and delicious breakfasts. The restaurant won praise from diners for its modern interiors, family-friendly atmosphere and wide menu of well-cooked and plentiful dishes.

This property's location off the A34 and a short drive from the M42, M40, M6 and M5 was convenient for most guests as it put them within striking distance of Birmingham and the West Midlands plus area attractions, train stations, the airport and Solihull town centre. Guests also appreciated the ample free parking and proximity of amenities like a supermarket. Another bonus was that many reviewers said it was quiet considering how close it was to the A34.

Although the rooms weren't fancy, they were reportedly more than adequately clean, spacious and well-equipped for a short stay. Visitors appreciated the large TVs and loved the generously-sized Hypnos beds, often remarking that they enjoyed a good night's sleep.

Some disappointed guests said they struggled to adequately warm up or cool down the rooms to their liking with the provided thermostat controls. There were also claims that the rooms would benefit from additional storage space to make life a little easier for guests on longer stays.

The food service was said to be friendly but there were claims that it was prone to slowing down during the busiest periods, leading to long waits for meals.

Although reviewers welcomed the provision of free Wi-Fi, some encountered a patchy signal or underwhelming speeds in certain parts of the building.