Motel Red Roof Inn Cleveland - Westlake (Westlake, USA)

Many reviews about this property were written by guests who were traveling with their dogs and needed an inexpensive place to stay with the animals. This hotel fit the bill, and guests really appreciated how the staff was so ready to welcome canines, and that the hotel is surrounded by exterior areas where the dogs can get exercise.

Guests reported that this hotel is close to healthcare facilities, restaurants and places to shop. Besides the things to do in the area, they liked how its near the expressway, but not to the point where they were bothered by traffic noise.

Guests were pleased by the treatment they got from the employees here. From the housekeepers to the front desk attendants, guests mentioned that the people they met had attitudes that indicated they truly wanted to help and weren't just acting helpful because their jobs required that behavior.

Guests often complained that the rooms were too bare and didn't offer the kinds of amenities they would have hoped to have. Refrigerators and microwaves were among the top items guests wished for, but they don't come standard in the rooms.

Guests discussed how the beds weren't very comfortable. In addition to bringing up the matter of the mattresses being too hard, guests noted that the pillows were similarly uncomfortable. These problems didn't prevent sleep entirely, but made it much harder to drift off into good-quality rest.

Guests said that their rooms had self-operated climate controls, which seemed liked a convenient feature. However, they often mentioned that even when the units were operating, they didn't sufficiently heat or cool the rooms.