Located at Brickfields residential neighbourhood in the heart of Kuala Lumpur, Metro Hotel @ KL Sentral is just a 15-minute walk to the National Mosque and 18-minute walk to Petaling Street. This hotel offers free wireless Internet access in the entire building and rooms with LCD satellite TVs. Rooms are fully air-conditioned and equipped with tea & coffee making facilities, safety deposit boxes, and private bathrooms with free toiletries. Working desks are also fitted in the rooms. Moreover, ironing facilities and hairdryers are available upon notification. The 24-hour front desk offers tour & ticket assistance and dry cleaning & laundry service. Luggage storage and concierge service can also be availed. Full breakfast is served each day with an extra fee. Numerous restaurants, bars, and cafes are only five-minute walk away. Within a 25-minute walk from Metro Hotel @ KL Sentral, guests can visit Merdeka Square and Jamek Mosque. Petronas Twin Towers is two miles away.
The hotel's convenient location, which is a short walking distance from public transport systems such as the Nu Sentral and KL Sentral, is appreciated by guests. The hotel also offers easy access to the monorail, variety of restaurants, shopping malls, and airport. Therefore, guests did not have any issues going to different places and catching their flights.
Guests were impressed with the huge size of the beds as well as the overall quality which was clean and comfortable. Moreover, the mattresses and linens were well-maintained and were sufficient for a totally pleasant stay.
The courteous attitude and highly accommodating service of the employees were very impressive according to guests. They were attentive and they did their best to grant guests' special requests even the urgent ones.
There were reports of foul smell coming from the bathroom area despite efforts to sanitise as well as the defective water system which resulted to the zero supply of water from the shower. Most guests were not able to shower properly due to the lack of enough water supply. Some guests even had to shower using bottled waters just to catch their flights, which was very inconvenient.
Guests were annoyed with the loud noise coming from the streets. They can hear almost everything outside their rooms such as loud talking and noises coming from the bars within the area.
Most guests were disappointed with the defective air-conditioning system provided at the hotel. They were not enough to cool the whole room and guests experienced warm temperature the whole time and dirty air. The air-conditioning units would also stop working even in the middle of the night.
No, Metro Hotel @ KL Sentral doesn’t offer pool areas.
No, Metro Hotel @ KL Sentral doesn’t allow pets.
Yes, Metro Hotel @ KL Sentral provides Parking, Accessible parking for guests.
Check-in at Metro Hotel @ KL Sentral is available from: . Check-out time is by .
Metro Hotel @ KL Sentral is located in 3, Jalan Thambypillai, Brickfields, 50470, Kuala Lumpur, Malaysia.