About ITC Grand Goa, a Luxury Collection Resort & Spa, Goa
Nestled in serene south Goa amidst lush 45 acres of landscaped gardens, swaying coconut palms and shimmering lagoons the ITC Grand Goa Resort and Spa with direct access to the pristine Arossim beach, provides all the ingredients for an invigorating or intimate relaxed getaway. This beach side, village-styled resorts architecture draws inspiration from the Indo Portuguese vintage and blends classical elegance with a distinctive regional allure that is infused in its service, cuisine, rituals and more promising a truly immersive experience. The resort offers 6 signature food and beverage outlets along with multiple outdoor and indoor venues for bespoke banqueting, special events and weddings. Spread across 36,000 sq ft of tropical bliss Kaya Kalp, The Royal Spa weaves its own brand of magic on mind, body and soul. The state of the art fitness center is open 24 hours geared to meet all lifestyle and fitness goals. The swimming pool is also a delightful surprise.
Positive Reviews
positive:
The staff bring new meaning to hospitality.
Almost everyone can agree that the employees at Goa Resort are superb. Guests found that everyone they encountered from the cleaning staff to the front desk were helpful and knowledgeable. They especially appreciated the excellent concierge service, which helped them on their way to all of Goa’s many sights and attractions
positive:
So much to do you won't want to leave.
Guests at Goa Resort enjoyed swimming, dining, dancing, spa treatments, and tennis, all without ever leaving the bounds of the resort. Families travelling with children found no shortage of activities for the kids, who loved the water slides at the pool and the playground.
positive:
The rooms are beautiful.
Previous guests loved the beautifully decorated guest rooms at this resort. They found them to be quite spacious, and containing all the amenities needed for a comfortable vacation. Many noted how much they enjoyed taking long baths in their spa-style, sunk in bathtub.
Negative Reviews
negative:
The exterior could use some touch ups.
Guests couldn't help but notice that the outside of the resort is looking a little worse for wear. There's chipped paint, stains on the awnings, and peeling varnish all over the property. A few guests who had been there many times before lamented how far downhill the place has gone.
negative:
Those are some expensive nuts.
Each of the rooms has a minibar, which operates on the standard, "you drink it, you buy it" rules. The rooms also have a tray out with small snacks, like chocolate covered almonds. Many guests were annoyed to discover on check out that the snacks were not complimentary as they had assumed, but charged in the same manner as the minibar.
negative:
You may have to wait for the airport shuttle.
Though most guests appreciated the shuttle service from the airport, a few expressed annoyance that they had to wait up to 30 minutes for it to arrive.