About The Palms Inn & Suites
This family-friendly hotel houses guests comfortably, immediately beside Miami's Town & Country Mall. The town center, Miami Zoo, and the Fair Expo Center are all within six miles of this location.
Each Country Inn Miami Kendall room features cable TV, a refrigerator, microwave, tea & coffee making facilities, and free Wi-Fi access. Some suites offer lake views.
Guests can enjoy a swim in the hotel's outdoor pool, or have a work out in the fitness center. A 24-hour business center and lending library are also available. Free parking is provided.
Hotel guests enjoy a complimentary hot breakfast buffet in the mornings, featuring Belgian waffles and fresh fruit. Several restaurants, bars, and entertainment are just minutes from the hotel.
Country Inn Miami Kendall is close to the Gold Coast Railroad Museum, with the Fairchild Tropical Botanic Garden just nine miles away. Everglades National Park is just a short drive away.
Positive Reviews
positive:
Everything You Want Close by
Just off the turnpike, guests were thrilled with this convenient location. Great shopping, a fantastic selection of dining, and several entertainment choices are all within minutes of the hotel. The famous Everglades National Park is also just a short drive away, for nature lovers.
positive:
Fabulous Customer Service
Guests hoping to receive the consistent quality customer service they would expect from a Country Inn weren't disappointed. The friendly staff here were described as professional and dedicated to making guests have a positive experience.
positive:
Little Pleasant Lake Out Front
Guests enjoyed unwinding and getting the kinks out by taking a stroll around the lake situated at the front of the hotel. The Town & Country shopping plaza is also just a short, pleasant walk past the water, which can also be seen from some of the bedrooms.
Negative Reviews
negative:
Dark Rooms Also Need a Spruce Up
Guests feeling optimistic about the hotel based on the overall fresh and newly painted feel to the reception and halls were then let down by the rooms themselves. The spaces were sometimes reviewed as feeling dated and depressingly dark.
negative:
Breakfast is a Let Down
Although free, many guests still found the breakfast to be pretty disappointing. The "hot" buffet was found to be two toasters and a crockpot filled with oatmeal. The juice was also described as tasting watered down.
negative:
Some Staff Make an Uncomfortable Experience
Some guests commented on some non-native staff members speaking in a foreign language around customers that left them feeling uncomfortable. They described it as feeling as though they were being talked about. These staff members also had trouble communicating in English.