Treat yourself to refreshing spa treatments and fine dining at Swissotel Nankai, Osaka. This deluxe five-star hotel occupies a contemporary high-rise beside Namba station in central downtown. Air-conditioned and tastefully-furnished rooms feature en suite bathroom, flat-screen satellite TV, pajamas, slippers, a desk, fridge, extra-long beds and tea and coffee-making facilities. Upgrade rooms and suites are available. Swissotel Nankai, Osaka offers free Wi-Fi throughout, a business center, concierge, conference facilities, elevators and room service. The health club features an indoor swimming pool, sauna, hot tub, gym and spa treatments including massages. On-site parking and disabled facilities are available. A buffet breakfast, afternoon tea and Japanese and Italian cuisine are served across seven hotel restaurants. The 36th floor hosts Sky Bar, boasting Osaka skyline views. There’s also a gourmet bakery and sports bar. Downtown Osaka’s many shopping, nightlife and dining options are nearby. It’s 35 minutes from Osaka’s main airport by train.
Guests were upbeat about the location right above Namba train station. This was super convenient for guests using the train that connects to Kansai International Airport. Shopaholics were positive too, admiring the hotel's proximity to Takashiyama department store plus many shopping and dining options in the immediate vicinity and nearby Dotonbori district. Reviewers were impressed with the views from rooms and especially the upper floors.
Most reviewers reported that the guest rooms were well-appointed, modern, clean and comfortable. Quite a few said the rooms were fairly spacious.
Customer service was reportedly of a high standard, according to many reviewers. Staff were largely described as well-trained, friendly, helpful and approachable. English was reportedly spoken widely by employees. Diners were also positive about the good food and service at the hotel's impressive array of restaurants and bars.
Some guests, especially those paying a premium to stay during peak times, were disappointed by the number of hotel services that attracted extra charges. Costs for things like parking and breakfast for guests in standard rooms soon mounted up, according to several guests. There was criticism for the way only guests in upgrade rooms got free access to the spa and health club facilities, while others faced charges for swimming.
Some critics encountered air-conditioning problems, dim lighting and drainage problems in the rooms. There were claims that some rooms had been more-recently remodelled than others, which were occasionally tired-looking with aging carpets. A few guests said sometimes housekeeping appeared not to have cleaned the rooms satisfactorily.
Soundproofing was poor according to some light sleepers who could occasionally hear noise from adjacent rooms.
Yes, Swissotel Nankai Osaka offers 1 pool area.
No, Swissotel Nankai Osaka doesn’t allow pets.
Yes, Swissotel Nankai Osaka provides Parking, Accessible parking for guests.
Check-in at Swissotel Nankai Osaka is available from: . Check-out time is by .
Swissotel Nankai Osaka is located in 5-1-60 Namba Chuo-ku, 542-0076, Osaka, Japan.
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