Hotel SureStay Plus by Best Western Windsor (Windsor, Canada)

Most previous guests have commended the customer service delivered by the staff members of the hotel. From seamless check-ins to offering assistance when needed, the service provided was usually described as efficient and friendly.

Despite its quality being questioned on occasion, the majority of former visitors were happy about the accommodation's Wi-Fi. Along with being free, the wireless Internet was deemed reliable for the most part.

Although it has been noted that there is a lack of places to visit in the immediate area, the hotel's location was convenient for the needs of most past guests. Close to the highway, the property is a short drive from downtown Windsor and Windsor Airport.

In terms of the general state of the rooms, previous visitors have been left upset about this part of their stay at the accommodation. From reportedly distressed furnishings to outdated amenities, the condition of the rooms was routinely seen in an adverse light.

The quality of the air conditioning units has been criticised by numerous former guests that stayed at the hotel. Along with occasionally being seen as ineffective in keeping the rooms at a comfortable temperature, the air conditioning was said to produce a bothersome amount of noise.

When it came to the standard of the complimentary breakfast, this aspect of the accommodation was judged negatively be a notable amount of past visitors. In particular, the lack of variety or hot food items was condemned in relation to the breakfast.