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    Hotel Sonesta Essential - Rapid City (Rapid City, USA)

    Hotel Sonesta Essential - Rapid City (Rapid City, USA)

    About Sonesta Essential - Rapid City

    Sonesta Essential - Rapid City is conveniently located in the heart of Rapid City, and within the walking distance of the Rushmore Mall, the Journey Museum, and the Berlin Wall Exhibit. Air-conditioned rooms have queen or king-sized beds, and are equipped with cable TVs, coffee makers, in-room safes, irons and ironing boards, and free Internet access. Rollaway beds are available upon request. The property offers free self-parking, and a library, laundry facilities and fitness facilities are also on site. The hotel features a business centre and arcade room, and all common areas have free Wi-Fi access. Sonesta Essential - Rapid City has three restaurants on site that serve breakfast, lunch and dinner, and more local restaurants are nearby for additional dining options. The hotel is situated in the city center, close to the Main Street Square, the Central States Fairgrounds, the Art Alley, and the Museum of the American Bison.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Parking
    • Pets
    • Restaurant
    • Gym

    Rating overview

    • LocationVery good  8.0 / 10
    • RoomsOkay  6.4 / 10
    • ServiceFair  7.4 / 10

    Positive Reviews

    positive:

    Friendly employees

    Most guests note that the employees are friendly and accommodating, saying that they go to the extra mile to keep the guests satisfied, happy, and cared for. Few guests say that all minor issues, which rarely come up, are quickly and efficiently addressed, and that the customer service is excellent.

    positive:

    Large pool area

    Many guests say that the pool area is large and that the swimming pool is always keep clean. They note that the area around the pool is cared for, and clean, and that there is an adult only spa tub on the premises, which is great for relaxing.

    positive:

    Central location

    Most guests like the fact that the hotel is centrally located, close to main roads and near the city center. They say that there are plenty of local restaurants in the vicinity, and that great shopping can be done at the local malls and stores.


    Negative Reviews

    negative:

    Rooms need a make over

    Some guests say that the rooms are dated, and that the furniture looks worn out and not properly taken care of. They note that some room amenities are not functioning properly, and suggest contacting the maintenance crew in case of problems, since they can usually sort things out.

    negative:

    Breakfast lacks variety

    Several guests note that the breakfast lack variety, saying that it is pretty much the same day-in and day-out. They suggest adding fresh fruit and an assortment of pastry for more diversity. Some guests say breakfast runs out quickly, and suggest coming down to the dining area early.

    negative:

    Rooms need thorough cleaning

    Some guests feel that the housekeeping crew could pay more attention to detailed cleaning, saying that surfaces behind the furniture are dusty and stained. They note that carpets could be more thoroughly vacuumed, and that the bathroom is less than spotless.


    All amenities

    Property amenities
    1. Arcade/Video games
    2. Entrance hall/lobby
    3. Gym
    4. Parking
    5. Porter service
    6. Pets allowed
    7. Conference rooms
    8. Non-smoking rooms
    9. Computer with Internet
    10. Restaurant
    11. 24-hour reception
    12. Snack bar
    13. Laundry service
    14. WiFi in public areas
    15. Room service
    16. Fax/Modem access
    17. Free WiFi in public areas
    18. Luggage storage
    19. Housekeeping
    20. Free WiFi
    21. Breakfast
    22. Safe distance
    23. Response protocol
    24. Online check-in/check-out
    25. New safety protocols
    26. Cashless payment
    For children
    1. Cot
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible parking
    Room amenities
    1. Television
    2. Satellite TV
    3. Desk
    4. Cable TV
    5. WiFi
    6. Free WiFi (rooms)
    7. Coffee machine
    Sports facilities
    1. Pool table
    2. Golf course

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 11:00

    Contact

    1902 Lacrosse Street,  57701,  Rapid City,  USA
    Telephone: +1(605)3423322 | Fax: +1(605)3489212 | 

    Frequently Asked Questions about Sonesta Essential - Rapid City

    • Is there a pool area at Sonesta Essential - Rapid City?

      No, Sonesta Essential - Rapid City doesn’t offer pool areas.

    • Are pets allowed at Sonesta Essential - Rapid City?

      Yes, Sonesta Essential - Rapid City has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at Sonesta Essential - Rapid City?

      Yes, Sonesta Essential - Rapid City provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Sonesta Essential - Rapid City?

      Check-in at Sonesta Essential - Rapid City is available from: . Check-out time is by .

    • Where is Sonesta Essential - Rapid City located?

      Sonesta Essential - Rapid City is located in 1902 Lacrosse Street, 57701, Rapid City, USA.

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