About Quality Inn & Suites Worcester
Located off Interstate 290, the Quality Inn & Suites Worcester Worcester is near the Lincoln Plaza shopping center and Worcester State Hospital. The hotel features 116 family-friendly rooms and a seasonal outdoor pool.
Rooms offer conveniences such as cable TV, free Wi-Fi, and desks. All rooms provide tea and coffee making facilities and some also have a microwave and a balcony.
Facilities at the Quality Inn & Suites Worcester Worcester include 24-hour front desk services, a fitness room, and a guest laundromat. Parking for cars and large vehicles is complimentary.
Guests can enjoy a free hot breakfast buffet on each morning of their stay. Dining options near the hotel include Lechonera Pincho and Grill On the Hill.
The hotel lies three miles from Mechanics Hall, within five miles of the DCU Center and Hanover Theater, and within seven miles of Clark University and the Ecotarium museum.
Positive Reviews
positive:
Friendly and helpful staff
Positive comments about the service at the Quality Inn & Suites Worcester are plentiful. The staff appear to offer a warm welcome and are helpful to guests during their stay. Any requests for extra supplies are handled quickly and efficiently.
positive:
Decent quality rooms
Bar a few comments, the rooms at this hotel tend to please guests. Most find them comfortable and also comment that the selection of amenities is considerate. A few guests mention that some of the promised items were missing from their room, although such issues were rectified with no fuss.
positive:
Location suits guests
Although not right in the center of Worcester, many guests found the location suited their needs. The adjacent Interstate offers easy onward travel and most destinations in the area are within a short drive. There are shopping and dining options nearby.
Negative Reviews
negative:
Renovations could be overdue
Although guests tend to find the rooms are comfortable, it does appear that the hotel looks a little run down. It's probably more of a cosmetic issue than anything else, but the general appearance of the hotel did bother some guests.
negative:
Some housekeeping issues
Several guests mention that they saw cobwebs around the hotel, indicating that housekeeping is perhaps not as thorough as they should be. Also, room servicing often doesn't occur until fairly late in the day.
negative:
Minor complaints about breakfast
A small number of guests mention that items ran out on the breakfast buffet, including staples like milk for the coffee. Making matters worse is that these items were sometimes not replaced.