About Playa de Oro
The Mercure Playa de Oro is an all inclusive resort in Varadero, Cuba that is located directly on a beautiful white, sandy beach.
Rooms at this property are air conditioned and come with satellite television, an in-room safe, a minibar, and a hairdryer. All rooms come with a balcony and many feature pool or ocean views.
Amenities available to guests include a swimming pool, a kids club, tennis courts, non-motorized water sports, and a fitness center. There is also a 24-hour front desk, a concierge service, and currency exchange at the hotel.
There are three restaurants, El Dorado, El Ranchon, and El Varadero 1887, at the Mercure Playa de Oro. There is also a snack bar, a lobby bar, a beach bar, a pool bar, and a disco on-site.
This property is 600 meters from the Delfinario, eight kilometers from the Varahicacos Ecological Reserve, and 9.9 kilometers from Iglesia Santa Elvira.
Positive Reviews
positive:
Outstanding staff
Most guests of the Mercure Playa de Oro have loved their interactions with the staff, saying that they are friendly, lively, and always willing to help you out. The housekeeping staff works very hard to keep the property clean, according to guests, and the entertainment staff ensures that everyone is having a good time.
positive:
Beautiful beach
Past guests have loved being located right on Varadero Beach. This beach has white sand and is well taken care of, which is something that guests appreciated throughout their stays. There is also a selection of beach chairs and umbrellas for guests to use.
positive:
Nice pool area
Numerous guests enjoyed the pool area at this property. The pool is a rather lively place because of the entertainment staff, which kept these guests involved in the activities throughout their time there.
Negative Reviews
negative:
Could use a renovation
There have been complaints about how old the Mercure Playa de Oro is and guests believe that it could use a thorough update. Things like new furniture, fresh linens, and a new paint job would have improved the overall quality of the resort for guests.
negative:
Average food
Many guests did not enjoy the food at this offered at this resort. The buffet has been described as being bland by these guests and not something that they would look forward to each day. This took away from the overall quality of the resort for these guests.
negative:
Cats on the property
A number of guests have complained about the wild cats that are found all over this resort. While no guests have reported that these cats are aggressive, they are in poor health and could pose a health hazard for guests while eating.