About Palm Plaza Hôtel & Spa
Characterised by Moorish architecture, this luxe hotel in upmarket Agdal is just two minutes' walk from Al Mazar shopping mall. Along with evocative interiors, Palm Plaza Hôtel & Spa boasts beautifully landscaped grounds and a large outdoor pool.
Refined guest rooms with dark wood furnishings and rich wooden floors feature seating areas and furnished terraces. Flat-screens, safes, and mini fridges come as standard too. Suites with separate lounges and dining areas are also available.
Along with a wealth of massage and wellness treatments, the hotel's decadent spa boasts an indoor pool, fitness centre, and hammam. Additional amenities include a conference centre and kids' clubs. Freebies include Wi-Fi and shuttle services to the city.
Moroccan flavours, Asian cuisine and international buffet meals are proffered in three stylish dining venues. Elsewhere there's a shaded outdoor snack bar, an atmospheric tea room, and a chic cocktail lounge.
The famed storytellers and food stalls of Jemaa el-Fnaa are four kilometres from Palm Plaza Hôtel & Spa. Menara Airport is five kilometres away.
Negative Reviews
negative:
Poor Wi-Fi
Although this hotel offers Wi-Fi throughout the building, the signal is not strong enough to cater for all the rooms. This can become frustrating for guests who like to stay connected to family and friends back home. It can also affect the efficiency of work being done by business guests.
negative:
Service needs attention
There have been a few complaints concerning the lack of great service experienced when staying at this hotel. If you value excellent service, you might have a couple of issues with the staff. Proper training should be put in place to avoid situations where guests feel they have been ill treated.
negative:
Issues with the air conditioning
Although most guests enjoyed their time spent at this hotel, there have been a few complaints regarding the air conditioning units. Some of the units are faulty and do not function at the hottest of times. This can become quite uncomfortable if you are planning to stay here during the summer.