About Hotel Palazzo Sitano
Hotel Hotel Palazzo Sitano occupies a renovated 18th century townhouse offering contemporary four-star accommodation in the historic heart Palermo, Sicily. It boasts a spa and roof terrace with city views.
All tastefully-decorated rooms feature an en suite bathroom with marble counters, soundproofing, air-conditioning and wooden flooring. A flat-screen television, safe, desk, hairdryer and minibar all come as standard. Some rooms contain balconies or terraces; upgrade rooms and suites are offered too.
Amenities include a winter garden, reading room, business center, room service, elevators and disabled facilities. Wellness facilities include a sauna, spa treatments and Turkish bath. Wi-Fi is available throughout.
The Lounge bar serves cocktails and light snacks, while the restaurant serves a free buffet breakfast plus a lunch and dinner menu showcasing Sicilian cuisine.
Hotel Hotel Palazzo Sitano is about 15 minutes’ walk from Palermo Cathedral. Guests can discover Palermo’s Arab connections at La Zisa castle, about 30 minutes’ walk away.
Positive Reviews
positive:
Comfortable rooms in lovingly-restored townhouse
Reviewers mostly thought the rooms were comfortable, spacious and clean at this beautiful 18th century Palermo townhouse. Many visitors remarked that it appeared to have been sympathetically-restored with stylish, modern interiors.
positive:
Good location in city center
Restaurants, bars and convenience stores were nearby, which guests appreciated. It was also conveniently-located for easily reaching shopping areas, transport links and historic sites in the city center. If you're bringing the car, other motorists often noted that parking near the hotel was tricky. However, staff were able to arrange a valet parking service for those who wanted it.
positive:
Friendly and hospitable staff
Most reviewers were positive about the customer service they experienced at this hotel. Personnel were described as friendly, helpful and attentive. Occasionally, guests encountered a language barrier with some personnel.
Negative Reviews
negative:
Some criticism of rooms
There were infrequent claims of ineffective air-conditioning in the rooms from some guests. Other visitors reported that certain rooms lacked much natural light and that there was sometimes mold in bathrooms.
negative:
Internet grumbles
Internet access was more than adequate for most guests, but a few reviewers reported an occasional patchy Wi-Fi signal in some parts of the building. Some reviewers were frustrated to only receive one hour of free Wi-Fi daily. However, there were Internet terminals for guests to use in the lobby.
negative:
Some rooms were exposed to street noise
Despite soundproofing measures in guest rooms, some light sleepers struggled to get a good night's rest when staying in rooms facing the main road. On top of traffic noise, there was late-night noise from nearby bars and pubs, which peaked at the weekends. Some reviewers recommended light sleepers to avoid street-facing rooms.