About Novotel Sydney Darling Square
Stay in modern premises in the heart of Sydney’s buzzing Darling Harbour district at Novotel Sydney Darling Square. This upscale hotel boasting a gym and heated indoor pool is a short walk from Chinatown and the central business district.
Stylish rooms offering harbor or Chinese garden views all feature an en suite bathroom with hairdryer, flat-screen cable television, climate control, minibar, ironing facilities, paid Wi-Fi, a desk and tea and coffee-making facilities. Upgrade rooms and accessible rooms are available.
Guests at non-smoking Novotel Sydney Darling Square can enjoy room service, an executive lounge, business center, meeting rooms and laundry services.
Specialties at Pumphouse Bar & Restaurant include craft beers, pizzas from the wood-fired oven and Australian cuisine while Ceezens serves a buffet breakfast. There’s a coffee bar too.
It’s about two miles to Sydney Opera House while the Qantas Credit Union Arena concert venue is over the road.
Positive Reviews
positive:
Clean and comfortable hotel with good facilities
Most reviewers were positive about the facilities and rooms at this hotel. There was praise for the indoor swimming pool and gym as well as the rooms, which positive reviewers called clean and comfortable. The comfort of the beds divided opinion, however. Some guests said they were among the most comfortable they had ever slept on; others felt the mattresses were too hard.
positive:
Good central Sydney location
Visitors appreciated the convenient central Sydney location offering appealing city views from some rooms. The many attractions plus entertainment and dining options around Darling Harbour were within ten minutes' walk. It was also easy to connect to public transport nearby.
positive:
Praise for customer service and dining
On the whole, guests were upbeat about the customer service. Staff were reportedly friendly, helpful and courteous. The restaurant was a hit with many diners who appreciated the wide range of hot and cold options at breakfast and the extensive lunch and dinner menu.
Negative Reviews
negative:
Some doubts over value for money
Some critics felt they got more bang for their buck at other hotels of a similar standard that they had experienced before. Reviewers cited issues like some underwhelming rooms which were a bit dated looking, small bathrooms, aging carpets, tired furnishings and mold. Moreover, there were claims that sometimes consumables in rooms weren't always replenished when housekeeping did their rounds.
negative:
Wi-Fi wasn't free in standard rooms
The lack of a free Wi-Fi connection in standard guest rooms seemed to bother quite a few guests who thought charges for using it ought to be scrapped.
negative:
Obstacles to sleep
Noise from adjacent rooms and corridors plus occasional street noise prevented light sleepers from getting a good night's rest in some rooms. Others claimed the blinds did little to exclude light.