About Novotel Montréal Aéroport
The Novotel Montréal Aéroport is a modern, four-star property with free parking.
Standard guest room amenities include a plush king-sized bed or two queens, as well as an ergonomic workspace, flat-screen television, Wi-Fi, and a mini refrigerator. Espresso machines and bathrobes are among the luxurious extras in Executive rooms.
The Novotel Montréal Aéroport welcomes travelers with a 24-hour front desk. A heated indoor pool, whirlpool, and fitness centre are available on site.
The on site restaurant is open daily for breakfast, lunch, and dinner, and its cosy bar is open nightly. Hungry travellers will also find a good variety of local and chain restaurants 5-10 minutes away by taxi.
The Montreal Museum of Fine Arts, Mount Royal, and the Bell Centre are within a 25-minute drive. The Biodome is 12 miles away.
Positive Reviews
positive:
Clean and modern, with room to spare...
Guests generally describe the rooms as very clean, with simple, neutral decor and reasonably speedy free Wi-Fi. Families find the rooms with two beds offer plenty of space for everyone to move about, and they also appreciate the xbox in the lobby. The pool is also not particularly large, but fits the bill for little ones, while the grownups enjoy the whirlpool.
positive:
A convenient airport shuttle...
Guests appreciate that the shuttle service to the airport is free of charge, as taxi service for the 15-minute journey is generally considered fairly expensive. Drivers like that the hotel offers free parking, and is easily accessible from the highway whether you are heading East or West.
positive:
A good start to the day...
Many guests enjoy the overall quality and variety of hot and cold dishes on offer at the buffet breakfast, and those departing in the wee hours for a flight are offered breakfast cookies. The reception staff have also earned many positive reviews for pleasant, professional, and efficient service.
Negative Reviews
negative:
What's in a name?
Guests who choose the hotel based on the "airport" in its name are often disappointed to find the location much further from the terminals than they had expected, and also note that there are no restaurants or shops within walking distance of the hotel.
negative:
Starting to reveal its age...
Some guests have been disappointed by visible wear and tear in the rooms, or have been kept up at night by a noisy air conditioning unit. Others yet have had housekeeping oversights to report, though the hotel rates well overall in cleanliness.
negative:
No apologies...
Guests have been disappointed by an ineffective or unapologetic response from the front desk to their reported room maintenance or similar issues.