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    Hotel Motel 6 Garden Grove (Garden Grove, USA)

    Hotel Motel 6 Garden Grove (Garden Grove, USA)

    About Motel 6 Garden Grove

    Located less than 20 minutes’ drive from Pacific Ocean beaches, Motel 6 Garden Grove offers no frills chain accommodation at a modern low-rise building just off the Garden Grove Freeway in Orange County, California. Highlights include free parking and an outdoor swimming pool surrounded by palm trees. Modernized, air-conditioned rooms with colorful decor feature en suite bathrooms with granite countertops, wood-effect flooring, free local calls, mini-fridges, microwaves and 32-inch flat-screen cable TVs. Accessible rooms are offered. Facilities comprise a 24-hour reception, vending machines and paid Wi-Fi throughout. Pets are allowed and kids can stay free. Morning coffee is complimentary and eateries situated within half-a-mile include seafood, Japanese and Mexican restaurants. Motel 6 Garden Grove is roughly ten minutes’ drive from the Outlets at Orange shopping mall and the Crystal Cathedral, the world’s largest glass building. Downtown Los Angeles is about 40 minutes’ drive away. Disneyland Park is approximately 15 minutes’ drive away.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Pets
    • A/C

    Rating overview

    • LocationOkay  6.8 / 10
    • RoomsOkay  6.8 / 10
    • ServiceOkay  6.5 / 10

    Positive Reviews

    positive:

    Very convenient location

    The hotel’s location was by far what guests most appreciated during their stay. They loved being so close to the highway, since it made the hotel easy to find when first arriving, and of course allowed them easy access to the LA area’s central nervous system, its highways.

    positive:

    Comfy bed

    By far the majority of guests commenting on bed comfort found them to be very comfortable indeed, in some cases even more comfortable than their bed at home. Given that complaints were few and far between, it seems that the hotel may have succeeded in selecting a mattress with truly broad appeal.

    positive:

    Very cheap rates

    While guests didn’t really deal with the question of value for money, they did report that their room rate was quite low, especially compared to whatever else was available in the area. They felt that it was a cheap way to get a roof over their heads for a night.


    Negative Reviews

    negative:

    Poor customer service

    A worrying number of guests mentioned having run-ins with the front desk staff. They felt that they did not have a good customer service orientation, and were more interested in other matters, rather than making sure that their guests had a good stay.

    negative:

    Multiple cleanliness issues

    A great many guests reported problems with the cleanliness of their rooms at check in. They felt that they were simply not clean enough to warrant being released for occupation. The specific issues were varied, but whatever they were, they did not give guests a very good first impression.

    negative:

    Very poor Wi-Fi

    Guests were not impressed that, in this day and age, they were charged extra for Wi-Fi. But even after paying, many complained that the service was both unreliable and far too slow.


    All amenities

    Property amenities
    1. Entrance hall/lobby
    2. Pets allowed
    3. Outdoor swimming pool
    4. 24-hour reception
    5. Snack bar
    6. Beach
    7. Deck chairs
    8. Fax/Modem access
    9. Free WiFi in public areas
    10. Pool
    11. Free WiFi
    Accessibility
    1. Wheelchair accessible
    Room amenities
    1. Television
    2. Central heating
    3. Air conditioning
    4. Satellite TV
    5. Free WiFi (rooms)
    Sports facilities
    1. Golf course

    Contact

    12091 Trask Avenue,  92843,  Garden Grove,  USA
    Telephone: +1(714)5392500 | Fax: +1(714)5394304 | 

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