Hotel Hyatt Regency Tokyo (Tokyo, Japan)

The shuttle transportation to Shinjuku station is a great relief to many guests who did not have to worry about paying for this trip or walking there. It was very convenient to guests and is a definite plus. Most guests took advantage of the bus to and fr

Staff members were given positive marks for their positive and helpful attitude towards guests. Some guests were given important tourist information, booked tickets or made reservations, allowed guests to borrow various items, and efficiently checked gues

Housekeeping is given high marks for their constant and friendly manner of cleaning the rooms and hotel. Some were left with a personal note, an origami, and were left satisfied with the spotless rooms. Many did not complain that their room was not clean

Some guests found it odd certain facilities were not complimentary to guests but were available for an extra fee. If a guest wants to take a swim or exercise in the fitness centre, he/she needs to pay an extra fee for these. Some found the price for break

For the amount paid for the rooms, some guests found their rooms to be too small in size and worn out. Some rooms were in need of renovation and a new look with natural lighting, because they emitted a bad vibe. The carpet is worn out, furniture did not m

The guests who needed to use the Internet service for one reason or another were left to do many maneuvers to enjoy a good connection. The hotel also does not offer free Internet which is found to be odd nowadays.