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    Hotel Hyatt Regency Mexico City (Mexico City, Mexico)

    Hotel Hyatt Regency Mexico City (Mexico City, Mexico)

    About Hyatt Regency Mexico City

    Situated in the upmarket Polanco neighbourhood, the Hyatt Regency Mexico City is a four-star hotel where amenities available to guests include business and fitness centres and an indoor pool. Nearby attractions include Chapultepec Park and Centro de Cultura Digital. Along with marble bathrooms, rooms feature desks, flat-screen TVs, coffee makers, and free Wi-Fi. Club rooms and suites tack on complimentary access to a club lounge. Facilities at the Hyatt Regency Mexico City include concierge services, a full-service spa, tours and ticket assistance, meeting space, and tennis courts. Valet parking and town car services are available for a fee. On-site dining comes courtesy of the Rulfo, Yoshimi, and Teppan Grill restaurants. Guests can also enjoy in-room dining as well as candy and freshly baked pastries from the Armado artisan bakery. This hotel is a ten-minute drive from the Antara Fashion Hall, 15 minutes from the National Museum of Anthropology, and 45 minutes from Mexico City International Airport.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • Pets
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    9.2
    trivago Rating Index based on 4470  reviews from:
    • Hotels.com(9.4/10)
    • LocationExcellent  9.4 / 10
    • RoomsExcellent  8.7 / 10
    • ServiceExcellent  9.0 / 10

    Positive Reviews

    positive:

    Stellar Situation

    First-time visitors to the colourful capital find this the perfect jumping off point for experiencing its many wonders. Situated in the centre of super-chic Polanco, boutiques and fine-dining options abound. Countless cultural jewels are within walking distance, while the safety of the surrounds is another plus point.

    positive:

    First-Choice for Fitness

    According to numerous reviewers, the fitness facilities here are amongst the best you'll encounter in world travel. State-of-the-art equipment makes maintaining a regime a pleasure. Serious swimmers love the size of the spotlessly-clean pool. The sauna, steam room and sun deck are equally well-received.

    positive:

    Perfection from Personnel

    Impeccable service from sincere and smiling staff leaves a lasting impression on guests. Lobby ambassadors in particular receive high praise from reviewers for their exceptional levels of attention, which includes checking back with guests on a daily basis in order to ascertain if anything can be improved.


    Negative Reviews

    negative:

    In Need of Updating

    While guests are quick to compliment the chic and ambient restaurant and lobby areas, guestrooms are apparently outdated in comparison. Featuring tired furnishings, old carpets and stained counters in bathrooms, the five-star standards on display in public areas are not always maintained within private accommodations.

    negative:

    Water Woes

    One consistent complaint concerns the lack of complimentary drinking water. Having been informed when checking in that tap water is unsafe to drink, new arrivals have been annoyed to find two small bottles provided for free in rooms, and even more perturbed at the cost of replacements.

    negative:

    Costly Cars

    Guests recommend not using the hotel's taxi service to get to and from the airport. If you can muster up the confidence to wield a little Spanish and negotiate your own deal with a private driver from one of many passing taxis you'll save a pile of pesos.


    All amenities

    Property amenities
    1. Business centre
    2. Café
    3. Entrance hall/lobby
    4. Express check-in
    5. Lift
    6. Gym
    7. Parking
    8. Porter service
    9. Pets allowed
    10. Hotel bar
    11. Indoor swimming pool
    12. Hotel safe
    13. Conference rooms
    14. Non-smoking rooms
    15. Computer with Internet
    16. Restaurant
    17. 24-hour reception
    18. On-site boutique shopping
    19. Sun umbrellas
    20. Towels at the pool
    21. Laundry service
    22. Spa
    23. WiFi in public areas
    24. Room service
    25. 24-hour room service
    26. Fax/Modem access
    27. Car hire
    28. Concierge
    29. Airport shuttle
    30. Free WiFi in public areas
    31. ATM
    32. Valet parking
    33. Pool
    34. Luggage storage
    35. Housekeeping
    36. Free WiFi
    37. Breakfast
    38. Online check-in/check-out
    Wellness / Spa
    1. Steam room
    2. Massage
    3. Sauna
    4. Solarium
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Room amenities
    1. Balcony
    2. Shower
    3. Ironing board
    4. Television
    5. Hairdryer
    6. Central heating
    7. Air conditioning
    8. Cosmetic mirror
    9. Minibar
    10. Pay-TV
    11. Satellite TV
    12. Desk
    13. Sitting area
    14. Telephone
    15. Safe
    16. Cable TV
    17. WiFi
    18. Free WiFi (rooms)
    19. Coffee machine
    20. Closet
    Sports facilities
    1. Bike rental
    2. Golf course
    3. Fitness
    4. Tennis court
    Theme / Type
    1. Convention hotel
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 12:00

    Contact

    Campos Eliseos No. 204 Polanco Chapultepec,  11560,  Mexico City,  Mexico
    Telephone: +52 5550831234 | Fax: +52 5550831235

    Frequently Asked Questions about Hyatt Regency Mexico City

    • Is there a pool area at Hyatt Regency Mexico City?

      Yes, Hyatt Regency Mexico City offers 1 pool area.

    • Are pets allowed at Hyatt Regency Mexico City?

      Yes, Hyatt Regency Mexico City has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at Hyatt Regency Mexico City?

      Yes, Hyatt Regency Mexico City provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Hyatt Regency Mexico City?

      Check-in at Hyatt Regency Mexico City is available from: . Check-out time is by .

    • Where is Hyatt Regency Mexico City located?

      Hyatt Regency Mexico City is located in Campos Eliseos No. 204 Polanco Chapultepec, 11560, Mexico City, Mexico.

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