Hotel Hilton Irvine/Orange County Airport (Irvine, USA)

The front desk staff have received many rave reviews, with guests often commenting on their smiling faces and "above and beyond" approach to their work. Many guests also single out individual shuttle drivers, valets, and bell staff for their prompt, professional service and describe the wait staff as friendly and attentive.

Given the airport is directly across the street, many guests are amazed by how quiet their rooms are. The standard rooms and suites are also described as very clean and comfortably furnished. Many rave about the inviting outdoor pool area, noting that it is surrounded by cabanas, ideal for young families or anyone who wants a break from the sun.

Guests with light luggage can walk to the John Wayne Airport, and the shuttle trip takes about five minutes. Those who prefer the open road note that the hotel is also easily accessible from all major highways. The many attractions in day trip range include the Balboa and Newport piers, Huntington Beach, Disneyland, Irvine Spectrum, Laguna Beach, and the South Coast Plaza.

Though many guests comment on the surprising lack of airport noise, a few light sleepers have felt the opposite to be true. The air conditioning, however, is widely described as aged and noisy.

Though it has been updated over the years, the Hilton Irvine - Orange County is one of the chain's older properties, and some guests suggest it is ready for another renovation. Some describe the rooms as "old and tired", with dated decor and aging bathroom fixtures.

A few guests have found the front desk or management staff indifferent to their maintenance, billing, or housekeeping concerns.