Hotel Fairfield Inn Anaheim Hills Orange County (Anaheim, USA)

Bar a few comments that suggest the accommodation is dated, guests offer favorable feedback about the standard of the rooms at the hotel. The rooms are found to be clean with a convenient selection of amenities, all of which appear to well maintained.

Guests tend to be impressed by the standard of service on offer at the hotel, typically describing the staff as friendly and keen to make guests feel welcome. Check-in is said to run smoothly, as are the breakfast and housekeeping services.

Although this hotel is not exactly on the doorstep of Anaheim's various theme parks, many guests liked the location, describing it as a peaceful retreat away from the hustle and bustle of the likes of Disneyland. Local shopping and dining choice are plentiful and you can be at the beach in less than an hour.

Although the food served up for breakfast is of decent quality, there do appear to be some issues with the service. Guests describe the service area as so busy that it sometimes feels uncomfortably crowded and it can take as long as 20 minutes to get your breakfast and sit down.

Although the housekeeping team appear to keep the rooms clean, their schedule seems to be erratic. Guests report that staff arrived to clean their room at any time between 10 am and 5.30 pm. The late cleaning visits were frustrating for guests who were trying to get ready for a night out.

Several guests report having problems with the room key cards, commenting that they had to return to the front desk on numerous occasions to have them reprogrammed in order that they could get into their room.