Hotel Extended Stay America Suites - Pleasant Hill - Buskirk Ave (Pleasant Hill, USA)

Most guests staying at the hotel are impressed with the size of their accommodations. Suite-style rooms are said to be a decent size, with sleeping and living space, as well as a kitchen.

The hotel permits guests to bring one well-behaved pet with them during their stay. This policy proves popular with many guests, who enjoy being able to travel with their furry friend.

The hotel staff receives praise from many guests. According to reports, the front desk staff is friendly, offering a warm welcome. Employees are also said to be helpful, taking care of problems quickly and offering good local advice.

Many guests report that hotel corridors smell of smoke. The hotel offers both smoking and non-smoking rooms. As a result, the smell of cigarette smoke filters through into communal areas. Meanwhile, guests booking non-smoking accommodations report that these rooms are not immune to the smell either.

According to past guests, guestrooms at the hotel are not always clean. Guests have arrived to find their accommodation unkempt, with remnants from past guests on display. Meanwhile, a number of complaints have been made about the hotel’s refuse room, which is said to omit unpleasant odors.

Guests can request a wide range of kitchenware from the front desk, including utensils, dishes and more. According to reports, some of these items have seen better days and are due an update. Guests also report that there are not always enough of certain items, coffeemakers in particular, to go around.