Hotel Extended Stay America Suites - Orange County - Katella Ave (Orange, USA)

The hotel is close to many stadiums and concert venues. They are so close you can park your car and walk to the attractions, saving money on parking. It is also close to Disneyland. There are dozens of restaurants and shops nearby with easy access to local roads and highways.

You get a lot in return for the money spent. Besides a comfortable stay, you'll get a full kitchen and a stay like a mini apartment instead of a standard hotel stay. The units are pet friendly and you also receive a free breakfast.

The property and units are functional and usable. The coin laundry is open all day and night and is easy to use. The property itself is well-maintained. It is great for those who need a longer stay for business or pleasure.

The hotel itself doesn't offer a lot of amenities. There is no pool or fitness center. No vending or ice machines are available. Guests who stay here will likely just stay in their rooms unless they want to explore the local area.

This budget hotel doesn't offer features like a luxury hotel. There are no toiletries in the room and no free coffee. The bedding and pillows are thin and feel scratchy. The furniture is scuffed and of low-quality. For breakfast, there are just muffins and prepackaged pastries.

Prompt and efficient customer service is lacking here. The staff are slow to answer phones and slow to fulfill requests. Concerns and problems are rarely addressed at all and friendliness is not a norm, but more of an exception.