About Emporio Acapulco
Emporio Acapulco boasts a waterfront location in Zona Dorada of Acapulco, just steps away from Galerias Diana. The property features three outdoor pools, two of which are adult only.
Guests can enjoy the ocean views from their balcony and stay connected with complimentary Wi-Fi. Additional in-room amenities include a minibar, personal safe, flat screen TV, coffee maker and clothing iron.
Emporio Acapulco also features a full-service spa, fitness center and a 24-hour business center. Beach cabanas are available for guest use, and car service is offered for added convenience.
There are several dining options onsite. Condimento Restaurant serves a mix of Mexican and International cuisine, while Sunset Lounge focuses on seafood dishes. Guests can also grab light bites at La Isla Bar & Grill or Arkas Bar.
Plaza Bahia is a seven-minute walk away and Amazing World is less than a mile from the hotel.
Positive Reviews
positive:
Location
Emporio Acapulco boasts gorgeous views of the water, having a prime oceanfront location in the heart of Acapulco. Guests enjoyed the central and safe location of the hotel. You'll appreciate the hotel's proximity to the beach and being walking distance to many restaurants, bars and shopping. .
positive:
Friendly Service
The staff at Emporio Acapulco is friendly, pleasant and helpful, especially reception and poolside service. If you have any questions or concerns, don't hesitate to ask the front desk and they will happily assist you or resolve the issue in an efficient manner. .
positive:
Poolside Privacy
Guests enjoyed all three outdoor pools and loved that two of them were adult only (18+). The third pool is open to all ages. In addition, there is also a separate kids pool. Feel free to relax wherever you choose, reserve a cabana, and have a drink at the swim-up bar. .
Negative Reviews
negative:
Street Noise
Though most didn't have a problem with exterior noise, some guests that stayed in the mountain-side rooms were bothered by the hum of street traffic. If you're a light sleeper, request a quieter room upon reservation and bring earplugs as an added precaution. .
negative:
Weak Wi-Fi
Some guests reported trouble connecting to the internet. The complimentary Wi-Fi can be slow at times, or have a poor signal. .
negative:
Inconsistent Housekeeping
Housekeeping has been inconsistent on several occasions. A few guests initially thought their rooms were poorly cleaned, while others had items not replenished during service. In addition, some requests made by guests were not fulfilled and the room service was reported to be slow. .