Hotel DoubleTree by Hilton Chattanooga Hamilton Place (Chattanooga, USA)

Rooms at the hotel impress guests. There are occasional housekeeping oversights, but rooms are typically described as offering modern decor, comfortable beds, and a great selection of amenities. Guests tend to find that the Wi-Fi works well and also mention that there is a good choice of cable channels to choose from.

Although the location of this hotel probably wouldn't suit guests who prefer to be in the heart of the action, many find it suits them perfectly. There is shopping, dining, and golf nearby, and popular natural attractions such as Ruby Falls are within a 45-minute drive.

Many guests are overwhelmingly positive about the standard of service offered at the Holiday Inn Chattanooga - Hamilton Place. Every member of staff certainly seems to have a ready smile available! Guests also mention that the restaurant staff are really helpful when it comes to choosing meals and can also suggest some off-menu choices.

A fairly frequent complaint refers to the quality of the air-conditioning. Some guests found the in-room units were inefficient while others say they didn't work at all. Reviews also suggest that the common areas of this hotel are uncomfortably warm.

Although guests rate the standard of the rooms and suites highly, a number of guests do mention that they were able to hear fellow guests in adjacent rooms. It seems that the walls are a little too thin and, as a result, internal noise can be a problem.

Reviews often refer to the fact that guests find the pool area a little too small. It certainly seems to get crowded during busier periods. Also, despite the service at this hotel attracting lots of positive comment, it seems that the staff is slow to replace the pool towels.