About Delta Hotels by Marriott Cheltenham Chase
Delta Hotels by Marriott Cheltenham Chase provides guests with a superb location on the edge of the stunning Cotswolds, within easy reach of Regency Cheltenham and Historic Gloucester and just a short distance away from the M5 and M4 motorways. Surrounded by rolling countryside with a backdrop of the Cotswold Hills the Delta Cheltenham Gloucester perfectly combines a picturesque Cotswold escape with modern luxury and convenience. Extensive free parking, state of the art conference, meeting and events space, indulgent Spa and Leisure facilities and 122 luxurious bedrooms make it a popular choice for many reasons. Business events, meetings and conferences, relaxing Spa Breaks, Racecourse attending the Cheltenham Racecourse for the Horse racing including the prestigious Cheltenham Festival, Rugby fans visiting nearby Gloucester Rugby at Kingsholm. Walking holidays, touring and sightseeing breaks, Motorway stop overs, and much, much more are all effortlessly catered for.
Positive Reviews
positive:
Outstanding staff.
Most guests give the reception team high marks for their personable and professional service, often commenting on their smiling faces and friendly conversation. The wait staff are generally described as attentive and professional as well.
positive:
Quiet yet convenient location.
Drivers note that there is plenty of free parking, and the hotel is well located for various excursions to Cheltenham, Gloucester, and the many other attractions in the lovely Cotswolds area. Guests of all ages and interests seem to enjoy themselves at the hotel itself as well. The adults rave about the spa treatments and well maintained grounds, while the kids make the most of the "children's splash" times in the pool.
positive:
Clean, comfortable rooms.
Most guests find the rooms to be sparkling clean, with comfortable furnishings and plenty of space, particularly in the bathrooms, which feature separate bathtubs and walk-in showers. Most also enjoy waking up to the full English breakfast buffet, which has received many positive reviews. Its many hot and cold options include poached eggs and decadent chocolate croissants.
Negative Reviews
negative:
Dining fashionably late...
Though most guests enjoy the food when it arrives, several guests report a long wait for dinner or a long queue at the buffet breakfast. Others note that the wait staff, while pleasant and hard-working, seem to be stretched too thin when the restaurant is at capacity.
negative:
Some rooms ready for updating...
Though most guests find their rooms to be clean and comfortable, several were disappointed in the size of the rooms or suites, and many describe the furnishings as worn or dated. A few guests also had unfortunate housekeeping oversights to report.
negative:
Technical difficulties...
A few guests found the complimentary Wi-Fi too slow or unreliable for their purposes. Others found the pool a bit crowded, noisy, or high in chlorine.