About Ashford International Hotel & Spa
An ideal base for exploring Kent, the Ashford International Hotel & Spa offers four star accommodations within minutes of the M20.
Standard amenities include complimentary high speed Wi-Fi, comfortable work stations, and spacious en suites with separate bathtubs and walk-in showers. Suites, Superior Rooms, and Q Star Rooms treat guests to fluffy bathrobes and flat screen televisions with satellite channels.
The Ashford International Hotel & Spa invites guests to relax in its full-service spa, complete with a relaxation room, indoor swimming pool, Jacuzzi, sauna, and steam room. The well-equipped health club on site also offers fitness classes and personal training services.
The Horizon Bar and Restaurant tempts guests with modern British cuisine and a romantic garden terrace. A complimentary breakfast buffet is served daily.
The many nearby attractions include Godinton House and Gardens, Hythe and Camber Sands, the McArthurGlen Designer Outlets, and Leeds Castle.
Positive Reviews
positive:
Outstanding staff.
Most guests give the front desk and wait staff rave reviews for their personable and professional customer service, commenting often on their smiling faces. Guests also note that the team is pleased to answer questions, accommodate special requests, and resolve any issues. The phrase "nothing is too much trouble" comes up often in their reviews.
positive:
Serenity now...
Guests rave about the spa treatments, and also note that the pool is a good size, and that the the sauna, the steam room, the heated beds and jacuzzi are inviting and well maintained. The gym is well outfitted with cardio machines and weights.
positive:
Great beds and breakfast.
Many guests report a great night's sleep in a comfortable bed, and are pleased to start the day with a full breakfast buffet. The buffet has received many positive reviews for its variety of hot and cold options, and guests generally enjoy the lunch and dinner menu as well. Drivers note that there is plenty of free parking, and the hotel is well located for various excursions to the beaches, castles, and shopping outlets of Kent.
Negative Reviews
negative:
A little tired..
Though most guests are pleased with the condition of their rooms, some guests find the decor a little tired or dated, or in need of repainting. A smaller group also had unfortunate oversights to report.
negative:
Noisy neighbours...
A few guests overheard their neighbours speaking at normal volume, or walking overhead. Others were disturbed by inconsiderate guests who seemed to have over-indulged at the bar, and found the hotel management failed to resolve the issue to their satisfaction.
negative:
Little fish in the big pool...
There are designated "children's splash" times for the pool, which can conflict with needs of adults using it on a spa break.