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In order to supply this free comparison, booking sites pay us a fee when a user clicks on their specific offer. We do not display any offers (including cheaper offers) that do not meet our minimum fee requirements. Cheaper offers may on occasion be available under "More deals" as we request updated offers from online booking sites when you click that button. Learn how trivago works
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    Ana y José Hotel & Spa Tulum (Tulum, Mexico)

    Ana y José Hotel & Spa Tulum (Tulum, Mexico)

    About Ana y José Hotel & Spa Tulum

    Ana y José Hotel & Spa Tulum is four-star rated and set in lush, green, beachfront surroundings. Tulum is approximately five miles away. The 24 stylish suites at Ana y José Hotel & Spa Tulum include king-size beds, air conditioning and ceiling fan. Traditional in style and with a thatched roof, the accommodation also features free Wi-Fi, Nespresso coffee machine, sitting area and a terrace with garden views. The private bathroom includes a hairdryer. Upgrades have sea views and a hot tub. Parking is free and facilities and services include an outdoor pool, self-laundry, concierge, spa, solarium and airport shuttle. Breakfast is complimentary and there is a bar and covered outdoor restaurant for later dining. Featuring Mayan cuisine, there is an emphasis on fresh local ingredients and freshly caught fish. Room service is available. Activities, include diving and windsurfing and the popular Ziggy Beach, are nearby. The underwater cave system of Sistema Sac Actun is approximately seven miles away.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • Pets
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    8.9
    trivago Rating Index based on 4330  reviews from:
    • Hotels.com(9.0/10)
    • LocationExcellent  9.1 / 10
    • RoomsVery good  8.1 / 10
    • ServiceVery good  8.4 / 10

    Positive Reviews

    positive:

    A magical setting.

    The gardens and grounds are spectacularly beautiful and enhanced by the infinity pool. Pure magic. The beach is a few steps away and there’s direct access, so you can easily enjoy a leisurely swim in the Caribbean.

    positive:

    Fabulous food.

    You can bid that promised diet goodbye ... and accompany it with a Mexican Wave! The food is in keeping with the setting and is incredibly appetising. Breakfast, in particular, is a real daily treat.

    positive:

    Wonderful staff and accommodation.

    Very friendly and attentive, members of staff play a prominent role in the overall enjoyment of your stay here. Rooms are just a few steps from the beach and benefit from a refreshing sea breeze. Air conditioning is essential and Wi-Fi is now required by many. Both work perfectly.


    Negative Reviews

    negative:

    Plumbing problems … even in Paradise!

    The rainfall shower is impressive and wonderfully relaxing – when it works! You can go for days on end without the reasonable luxury of a hot shower.

    negative:

    All is perfect – except on Sundays.

    Everything runs like clockwork and members of staff work their socks off to ensure that you enjoy your stay to the full. Apart, that is, from Sunday when everything seems to grind to a halt and levels of service - particularly catering- take a plunge.

    negative:

    Water problems.

    Tap water is very suspect and of course, it is used a lot for cleaning and washing up. Drink only bottled water, beer etc; and get those vaccinations before you arrive. You can’t always just go down the access path to the beach and jump in. There’s a massive build-up of seaweed, so you’ll probably need to walk further along the beach to find a clear section.


    All amenities

    Property amenities
    1. Café
    2. Arcade/Video games
    3. Entrance hall/lobby
    4. Express check-in
    5. Gym
    6. Parking
    7. Terrace
    8. Pets allowed
    9. Hotel bar
    10. Outdoor swimming pool
    11. Conference rooms
    12. Non-smoking rooms
    13. Restaurant
    14. 24-hour reception
    15. On-site boutique shopping
    16. Snack bar
    17. Beach
    18. Sun umbrellas
    19. Deck chairs
    20. Towels at the pool
    21. Laundry service
    22. Spa
    23. WiFi in public areas
    24. Room service
    25. Hypoallergenic rooms
    26. Doctor on site
    27. Car hire
    28. Concierge
    29. Airport shuttle
    30. Free WiFi in public areas
    31. Pool
    32. Luggage storage
    33. Housekeeping
    34. Free WiFi
    35. Breakfast
    36. Regular disinfection
    37. Hand sanitizer provided
    38. Temperature screening
    39. Masks provided
    40. Safe distance
    41. Response protocol
    42. Online check-in/check-out
    43. New safety protocols
    44. Cashless payment
    For children
    1. Cot
    2. Playground
    3. Kids' club
    Wellness / Spa
    1. Massage
    2. Solarium
    3. Hot tub
    Room amenities
    1. Balcony
    2. Ironing board
    3. Openable windows
    4. Air conditioning
    5. Sitting area
    6. Safe
    7. Cable TV
    8. WiFi
    9. Free WiFi (rooms)
    Sports facilities
    1. Bike rental
    2. Fitness
    3. Surfing
    4. Yoga
    Theme / Type
    1. Eco-friendly hotel
    Accessibility
    1. Accessible parking
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 12:00

    Contact

    Carretera Cancún-Tulum Bocapaila Km. 7,  77780,  Tulum,  Mexico
    Telephone: +52(998)8805629 | Fax: +52(998)8806021 | 

    Frequently Asked Questions about Ana y José Hotel & Spa Tulum

    • Is there a pool area at Ana y José Hotel & Spa Tulum?

      Yes, Ana y José Hotel & Spa Tulum offers 2 pool areas.

    • Are pets allowed at Ana y José Hotel & Spa Tulum?

      Yes, Ana y José Hotel & Spa Tulum has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at Ana y José Hotel & Spa Tulum?

      Yes, Ana y José Hotel & Spa Tulum provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Ana y José Hotel & Spa Tulum?

      Check-in at Ana y José Hotel & Spa Tulum is available from: . Check-out time is by .

    • Where is Ana y José Hotel & Spa Tulum located?

      Ana y José Hotel & Spa Tulum is located in Carretera Cancún-Tulum Bocapaila Km. 7, 77780, Tulum, Mexico.

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